Role Description
The Ocular Surface Sales Specialist is responsible for launching and growing market share with a strong focus on demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager. The Ocular Surface product portfolio is focused on Vevye, Tyrvaya, Verkazia, Natacyn, and other complementary products. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well-organized, and can multitask in a continuously changing, dynamic ophthalmic market environment.
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Take full ownership and accountability for meeting or exceeding the company's quarterly sales revenue and product goals.
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Apply an entrepreneurial mindset to analyze, develop, and grow the territory business—acquiring new customers while converting the existing base.
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Drive demand through organic pull-through and deploy all available reimbursement solutions.
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Call on ophthalmic healthcare professionals in defined markets, developing critical physician and staff relationships, and acting as the customer liaison with continual follow-up.
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Utilize internal resources to develop quarterly action plans and partner with accounts.
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Record all sales activity in the CRM accurately and in a timely manner.
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Maintain an in-depth, professional understanding of the ophthalmic product portfolio and competition, and articulate the clinical benefits of our products and complementary solutions in a compliant manner.
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Operate with a sense of urgency at all levels of customer care and follow-up.
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Collaborate with internal departments and peers.
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Travel routinely throughout the assigned geography, including overnight stays.
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Understand the Pharmaceutical Industry’s Code of Practice and comply with all state- and federal-specific legislation and regulatory requirements.
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Manage expenses in a thoughtful, responsible, and ethical manner, and submit all required reports, including monthly expense reports, on time.
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Be a resourceful thinker who, without a complete roadmap to success, finds the resources available to win and prosper.
Qualifications
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Bachelor’s degree in a related field.
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3+ years of pharmaceutical or medical device sales experience (ophthalmic experience is beneficial).
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Ability to build, develop, and foster longstanding relationships with customers.
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Ability to quickly absorb products and practice information and offer solutions that resonate.
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Experience with the execution of strategic and targeted business plans around priorities and goals.
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Proficient with MS Office products, including Word, Excel, and PowerPoint.
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Experience and clinical understanding of the eye care space is preferred.
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The ability to balance a broad portfolio of products is critical.
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Knowledge of the payer landscape: Commercial, Medicare Part D, and dual eligibility.
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Understanding of how physicians make decisions regarding patient care for various therapies.
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Excellent presentation and interpersonal skills.
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Solid independent judgment and initiative required.
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Superior communication and written skills are a must.
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Ability to multitask, adjusting priorities as needed.
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Good problem-solving and analytical skills.
Requirements
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Position Type: Remote / Field-Based
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Travel: Up to 80% of weekly travel in the defined territory, with overnights as required.