[Hiring] National Account Manager - CAR-T @Johnson & Johnson Innovative Medicine

Role Description

The National Account Manager is a field-based commercial role responsible for driving appropriate patient access and uptake of J&J’s Myeloma CAR-T across the UK. Working as part of a cross-functional team, the NAM will develop and implement a brand and portfolio strategy locally, build strong clinical partnerships, and support the optimisation of patient pathways.

Key Responsibilities

• Act as a therapy and product expert, delivering high‑quality, compliant clinical promotion within licensed indications and maintaining expert-level knowledge of therapy area, products, competitors and the wider landscape.
• Drive clinical demand through execution of brand strategy and key in‑field tactics, using confident, balanced scientific selling to positively influence prescribing behaviour and challenge the status quo where appropriate.
• Lead execution of local account and strategic account plans, working cross‑functionally to accelerate uptake, optimise patient referral pathways and address access barriers across the patient journey.
• Build strong, trusted relationships with clinicians and wider healthcare partners, delivering appropriate HCP education and developing local prescribing advocates who can influence practice locally, regionally and nationally.
• Develop and implement effective customer call plans to achieve optimal coverage and frequency, maximising access and commercial opportunities.
• Demonstrate excellence in CRM and data utilisation, using insights and dashboards to inform decision‑making and drive performance against agreed objectives.
• Proactively gather and share customer insights and market intelligence with the cross-functional team to inform strategy, tactical development and continuous improvement.
• Apply customer preference mapping, persona development and digital engagement approaches to tailor interactions and optimise multichannel communication.
• Support the cross-functional team prepare future launch plans and drive uptake of treatment from day one of launch.

Qualifications

• Demonstrated experience in pharmaceutical sales or commercial roles, ideally within Haematology.
• Strong scientific and clinical acumen with the ability to communicate complex data clearly and credibly.
• Strategic mindset with strong business planning and execution capability.
• Excellent communication, influencing and relationship-building skills.
• High levels of accountability, ownership and learning agility.
• Ability to work effectively in a matrix and cross-functional environment.
• ABPI qualification preferred.

Requirements

• Cell and Gene Therapy
• National Accounts Management
• Pharmaceutical Sales

Preferred Skills

• Clinical Experience
• Communication
• Cross-Functional Collaboration
• Customer Centricity
• Customer Retentions
• Data Savvy
• Developing Partnerships
• Hematology
• Market Knowledge
• Oncology
• Performance Measurement
• Pharmaceutical Industry
• Pharmaceutical Sales Marketing
• Problem Solving
• Product Knowledge
• Relationship Building
• Sales
• Sales Projections
• Sales Trend Analysis
• Strategic Sales Planning

Benefits

• Competitive compensation and benefits package.
• Benefits that can be tailored to what is valuable to you throughout different stages of your life.
• Private healthcare.
• Retail Vouchers.
• Discounted & Subsidised Gym memberships.
• Support for community projects as part of our global Corporate Social Responsibility programme.