[Hiring] Mortgage Senior Correspondent Account Executive @Spring EQ

Role Description

The Mortgage Senior Account Executive, Correspondent Sales, is responsible for managing and growing relationships with correspondent lenders, ensuring the smooth execution of loan sales, and driving the correspondent lending business. The Senior Account Executive will work with various stakeholders to originate, underwrite, and close loans while ensuring that sales targets, customer satisfaction, and regulatory requirements are met. This role requires a deep understanding of mortgage products, a strong sales acumen, and excellent relationship management skills.

Responsibilities

• Develop and maintain strong relationships with correspondent lenders, brokers, and clients to drive loan volume.
• Identify and pursue new business opportunities within the correspondent lending channel.
• Act as the primary point of contact for correspondents, offering expertise in mortgage products and services.
• Build and maintain relationships with key decision-makers within correspondent accounts, working to maximize sales opportunities.
• Attend industry events, conferences, and meetings to promote the company’s services and expand the correspondent network.
• Work closely with correspondent clients to originate, price, and close loans in alignment with the company's goals and policies.
• Provide guidance to clients throughout the loan process, from origination to funding, ensuring compliance with all regulations and guidelines.
• Negotiate terms and pricing with correspondent lenders to ensure competitive, profitable transactions.
• Review loan packages to ensure they meet underwriting and eligibility guidelines before submission.
• Coordinate with internal teams (underwriting, closing, operations) to ensure loans are processed and closed smoothly.
• Actively prospect for new correspondent relationships and maintain an ongoing pipeline of potential clients.
• Present mortgage products and services to potential correspondent partners, highlighting key selling points and benefits.
• Monitor industry trends, competitor activity, and market conditions to identify business opportunities and adjust strategies accordingly.
• Provide ongoing market insights and product knowledge to clients to help them expand their business.
• Ensure that correspondents receive a high level of service throughout the loan process, addressing inquiries and resolving issues promptly.
• Foster a consultative, customer-first approach by identifying client needs and recommending appropriate mortgage solutions.
• Work with operations and support teams to ensure timely processing, underwriting, and closing of loans.
• Collaborate with internal stakeholders to resolve issues related to loan processing, funding, and compliance.
• Ensure all loan transactions comply with company policies, industry regulations, and legal requirements.
• Stay informed of changing mortgage regulations, ensuring all correspondent partners are in compliance.
• Monitor and manage risk by reviewing loan files and ensuring adherence to lending guidelines and quality control standards.
• Provide training and updates to correspondents regarding policy changes, new products, and regulatory updates.
• Track and report on sales activities, loan volume, and performance against goals and targets.
• Provide regular updates and detailed reports to senior management on sales performance, market trends, and client feedback.
• Monitor pipeline activity, adjusting strategies as needed to meet production goals.

Qualifications

• Strong knowledge of mortgage products, underwriting guidelines, and industry regulations (e.g., Fannie Mae, Freddie Mac, FHA, VA).
• Proven track record of achieving sales targets and driving business growth.
• Excellent negotiation and communication skills, both written and verbal.
• Strong relationship-building skills, with the ability to engage effectively with correspondents, brokers, and internal teams.
• Proficiency in mortgage software and systems (e.g., Encompass, LoanSphere) and Microsoft Office Suite (Excel, Word, Outlook).
• Ability to handle complex issues and work with cross-functional teams to deliver solutions.

Education and Experience

• Bachelor’s degree in Business, Finance, or a related field (preferred).
• 5+ years of experience in Correspondent mortgage sales, preferably in correspondent lending or a similar role.

Benefits

• 401k Company Match
• Commuter Benefits
• Company Holidays
• Credit Union Membership
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance