[Hiring] Mortgage Loan Officer @VyStar Credit Union

Role Description

The incumbent is responsible for originating residential first mortgage and equity loans and participates in related business development activities. The incumbent ensures that members receive quality mortgage loan origination servicing in accordance with VyStar mortgage lending policies, practices, and procedures. The incumbent counsels members and obtains the information needed to evaluate credit applications.

• Originates residential mortgage loans and solicits residential first mortgages and equity loans through contacts with realtors, builders, developers, and personal referrals.
• Provides quality service to members and potential members seeking residential mortgage loans.
• Interviews applicants to develop information concerning their financial needs, desires, and earnings to assist in determining whether the loan will be an acceptable credit risk.
• Obtains and analyzes pertinent financial and credit data.
• Enters data into the point of sale origination software to complete the loan application.
• Discusses application with member, counsels, and answers member questions concerning mortgage loan programs.
• Requests any additional information required to complete the loan application package prior to submission for processing.
• Generally provides the required three-day disclosures along with other pertinent mortgage disclosures to the member electronically; may provide them in paper form if the member declines electronic delivery.
• Maintains communication with processor regarding progress of each mortgage loan file and communicates status and information to member.
• Acts as main point of contact for information and guidance for member.
• Documents communication with the member and/or other interested parties in the loan transaction in the mortgage origination software application.
• Assists the assigned mortgage loan processor and closer to obtain documentation to ensure a smooth mortgage loan process.
• Proactively communicates status of loan throughout the loan process.
• Makes a concerted effort to attend the mortgage loan closing with the member.
• Reviews monthly production reports with the Mortgage Loan Officer Manager to ensure goals are being met.
• Cross sells other credit union services.
• Expected to demonstrate VyStar Excellence behaviors and provide support and feedback to employees assigned to the processing unit.
• Consistently adheres to VyStar core values and Code of Ethics.
• Responsible for understanding mortgage department goals as well as Credit Union goals and pro-actively works toward attainment of those goals.
• Identifies and makes recommendations to department Mortgage Origination Management regarding process improvements, quality service, and increased efficiencies within the department.
• Performs other duties as assigned.
• Expected to proactively help identify, assess, manage, and report risks within their domain of work.
• Maintains vigilance in safeguarding operations while ensuring compliance with regulatory mandates.

Qualifications

• Minimum of two years prior experience in the mortgage industry, preferably as a mortgage loan officer or mortgage loan interviewer.
• Proven production and track record in heavy customer contact.
• Self-disciplined and goal-oriented worker with a demonstrated ability to work independently.
• Superior communication skills.
• Familiarity with conventional, VA, FHA, and equity loan financing.
• Knowledge of all regulations governing mortgage lending.
• Well versed in private mortgage insurance and secondary market lending guidelines.

Requirements

• High school diploma or its equivalent; a two-year college degree or higher is preferred.
• Must meet and maintain all requirements as a registered mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS).
• Must comply with all provisions of the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act).
• Excellent communication skills to interface effectively with members, realtors, builders, and potential clients.
• Continuing education via local conferences and workshops and membership in affiliated mortgage banking associations is encouraged.

Benefits

• Competitive pay.
• Excellent benefit package including a 401(k) Plan.
• Extensive paid technical and on-the-job training program.
• Tuition reimbursement available to all full and part-time employees.
• Part-time positions start at a minimum of 30 hours per week.