[Hiring] Manager, Subscription & Custom Services Sales Specialists @Adobe

Role Description

As Manager, Subscription & Custom Services Sales Specialists, you will lead a high-impact team focused on driving growth through strategic subscription services and custom professional services. You will combine sales leadership, executive engagement, and business transformation expertise to help enterprise customers realize measurable value from Adobe solutions.

You will own bookings performance, pipeline strategy, and go-to-market execution across Adobe’s services portfolio. This role is ideal for a transformational leader who thrives in fast-paced enterprise environments, builds high-performing teams, and develops trusted relationships with customers and internal partners.

What You’ll Do

• Strategic Sales Leadership
  • Define and execute industry-aligned sales strategies to accelerate growth across subscription and professional services
  • Drive predictable revenue through new business, account expansion, upsell, and cross-sell opportunities
  • Own quota attainment, forecasting accuracy, and overall pipeline health
  • Partner with enterprise sales leaders to influence complex transformation initiatives and long-term success strategies
• Build And Lead High-Performing Teams
  • Recruit, coach, and develop a high-performing team focused on consultative, value-based selling
  • Create an inclusive, accountable, and collaborative team culture centered on customer success
  • Empower the team to exceed bookings targets and build long-term customer partnerships
  • Support career growth through mentoring, coaching, and development opportunities
• Executive Customer Engagement
  • Build relationships with senior customer stakeholders to understand business goals and align solutions to outcomes
  • Lead complex solutioning discussions, including custom SOWs, success plans, and enterprise service strategies
  • Act as a trusted advisor throughout the sales lifecycle, ensuring alignment across business, delivery, and value realization
• Cross-Functional Leadership
  • Partner closely with Sales, Customer Success, Product, Marketing, and Delivery teams to create seamless customer experiences
  • Align with delivery leadership to support successful execution, satisfaction, and long-term retention
  • Share field insights to improve offerings, packaging, and go-to-market strategy
• Operational Excellence
  • Drive disciplined pipeline management, forecasting, and execution through CRM tools such as Dynamics
  • Use data and performance metrics to identify trends and improve sales effectiveness
  • Implement scalable guidelines to improve efficiency and customer impact
  • Leverage Adobe AI capabilities to enhance individual and team performance
• Industry And Thought Leadership
  • Stay informed on industry trends, customer needs, and emerging technologies shaping digital experiences
  • Represent Adobe as a leader in customer success excellence internally and externally
  • Share insights, guidelines, and success stories across teams and with customers

Travel for customer engagement, team development, and collaboration is expected (approximately 30%).

Qualifications

• Proven experience leading enterprise or professional services sales teams and exceeding growth targets
• Strength in consultative selling, solution strategy, and managing complex deal cycles
• Strong communication, presentation, and stakeholder management skills
• Demonstrated ability to build relationships with senior executives
• Experience hiring, coaching, and developing sales talent
• Customer-first approach supported by analytical and critical thinking
• Ability to collaborate effectively across Sales, Product, Delivery, Customer Success, and Marketing
• Comfort working in a fast-paced, matrixed environment
• Curiosity for evolving technology trends and business challenges, including emerging AI opportunities
• Strong problem-solving skills to navigate customer and internal challenges
• Familiarity with Adobe Experience Cloud and related service offerings is a plus

Preferred Qualifications

• Experience leading subscription or SaaS-related services sales teams
• Background in digital transformation, customer experience, or consulting
• Experience working with large, complex enterprise organizations
• Passion for innovation, leadership development, and delivering customer value