[Hiring] Manager, Customer and Category Management @TreeHouse Foods

Role Description

We are seeking a Manager, Customer & Category Management to support our Sales organization, serving as the primary point of contact for our Publix business. This role is responsible for driving customer performance, achieving revenue and margin targets, delivering forecast accuracy, and executing customer-specific strategies that support business growth.

In this role, you will partner closely with cross-functional teams including Customer Service, Supply Chain, Finance, and Business Units to deliver strong results and enhance customer satisfaction. This position offers the opportunity to influence customer outcomes, identify growth opportunities, and contribute to overall commercial success in a dynamic retail environment.

You’ll add value to this role by performing various functions including, but not limited to:

• Maintain strong customer relationships and serve as the primary TreeHouse Foods point of contact for Publix
• Deliver communications to customers and manage expectations and responses
• Resolve customer issues in partnership with Customer Service and Customer Supply Chain teams
• Provide insights and recommendations to business units based on customer feedback and performance analysis
• Execute customer-specific selling strategies and pricing initiatives
• Represent the customer internally to identify and develop short and long term business opportunities
• Deliver forecast accuracy and support demand planning activities
• Lead special projects and initiatives as needed
• Develop and manage customer annual operating plans in partnership with Commercial Finance
• Collaborate with cross-functional teams to manage allocations and improve service levels
• Monitor customer performance and identify white space opportunities to drive growth and address product gaps

Qualifications

• Bachelor’s degree in Business, Finance, or related field required
• Minimum of five (5) years of progressive experience in consumer-packaged goods sales with increasing scope and responsibility
• Experience supporting Publix or similar retail grocery customers required
• Strong communication and relationship building skills with the ability to influence internal and external stakeholders
• Strong analytical skills with the ability to leverage data to drive product and pricing strategies
• Solid financial acumen with understanding of profit and loss and trade funding management
• Proficiency in Salesforce and Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams required
• Experience with systems such as Circana, business intelligence tools, SAP, and SharePoint preferred
• Strong organizational and problem-solving skills with the ability to manage multiple priorities and drive results

Benefits

• Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
• 401(k) program with 5% employer match and 100% vesting as soon as you enroll.
• Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
• Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform – DevelopU – with more than 10,000 free courses to support you along the way.
• An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals.
• Access to our wellness and employee assistance programs.

Company Description

TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families.

Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our values—Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together.

We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.