Role Description
Responsible for driving sales, developing business, and addressing customer needs within an assigned long-term care (LTC) territory. Manages relationships with prescribers, pharmacists, facility decision-makers, and other members of the LTC care team to ensure appropriate patients are identified, started, and maintained on therapy.
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Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.
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Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs.
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Identify and address customer questions, concerns, and objections with advanced selling skills.
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Develop deep knowledge of customers, practices, and local/regional market trends; apply this insight to business planning.
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Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget.
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Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison between customers and Acadia for access-related questions.
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Collaborate with sales management, territory teammates, and cross-functional partners (e.g., managed markets, marketing, operations, training) to address business needs.
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Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives.
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Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects.
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Maintain compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.
Qualifications
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Education: Bachelorโs degree required; life sciences preferred.
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Experience:
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Sales Specialist: Minimum 1-2 years of sales experience in pharmaceutical/healthcare; neuroscience preferred.
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Senior Specialist: Minimum 5 years of healthcare sales (2+ in complex/account-based selling).
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Executive Specialist: Minimum 12 years of healthcare sales (3+ in complex/account-based selling).
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Advanced selling and negotiation skills, with the ability to influence diverse HCP audiences.
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Proven leadership, mentorship, and role-model capabilities at a regional level.
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Strong business acumen, organization, and self-motivation with a business ownership mentality.
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Must reside within the territory (or within 30 miles of its border) and, if required, within reasonable proximity to a major airport.
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Valid driverโs license with acceptable driving record; ability to drive a company vehicle daily and travel independently by air. Travel may be up to 80%, including overnight stays and occasional after-hours work.
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Must meet vaccination and facility access requirements for customer visits and event participation.
Requirements
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In-depth knowledge of neuroscience, LTC market dynamics, payer systems (Part A, Part D), specialty distribution, and applicable LTC regulations.
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Ability to position Acadia as a valued partner in the LTC community, earning recognition as a subject-matter expert.
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Proficiency in Microsoft Office and virtual engagement platforms (e.g., Zoom, WebEx).
Benefits
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Competitive base, bonus, new hire and ongoing equity packages.
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Medical, dental, and vision insurance.
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Employer-paid life, disability, business travel and EAP coverage.
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401(k) Plan with a fully vested company match 1:1 up to 5%.
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Employee Stock Purchase Plan with a 2-year purchase price lock-in.
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15+ vacation days.
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13 -15 paid holidays, including office closure between December 24th and January 1st.
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10 days of paid sick time.
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Paid parental leave benefit.
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Tuition assistance.