[Hiring] Lincoln CPO Consultant @Jackson Dawson

Role Description

The Lincoln Certified Pre-Owned (CPO) Consultant supports the Lincoln brand by delivering ongoing training to enrolled retailer staff and developing strategic plans to drive certification and sales performance across assigned Lincoln dealerships. This role requires a competitive, persuasive, and analytical professional who can influence outcomes and elevate performance.

The ideal candidate brings strong retail acumen, a deep understanding of the luxury client experience, and a proven track record in training and presentation delivery. Success in this role depends on recognizing that luxury clients have elevated expectations that go beyond the traditional dealership experience. Meeting these expectations requires:

• Exceptional attention to detail across the dealership environment and every stage of the client journey
• A high level of preparedness for all client interactions
• The ability to proactively anticipate client needs before they are expressed

Territory: West Coast and Texas

Key Responsibilities

• Promote the Lincoln CPO brand and clearly communicate its value proposition
• Build and maintain strong relationships with retailers through integrity, expertise, and consistent follow-through
• Partner with retailer executive leadership to assess business goals and develop actionable strategies
• Deliver ongoing training to management, sales, service, and administrative teams
• Identify workflow gaps and implement best practices that enhance the client experience while improving efficiency, sales, and profitability
• Leverage program analytics, tools, and resources to guide retailer performance
• Complete administrative responsibilities including visit reports, action plans, expense reports, and travel planning in a timely manner
• Perform additional duties as assigned

Qualifications

• Experience in automotive operations, preferred
• Strong facilitation, presentation, and coaching skills, with the ability to engage audiences both in-person and virtually
• Ability to effectively communicate and build rapport with stakeholders at all organizational levels
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), including creating professional presentations
• Excellent verbal and written communication skills
• Ability to manage multiple priorities, work under pressure, and meet deadlines
• Flexibility to adjust schedules based on client needs
• Willingness to travel up to 85% of the time
• Commitment to a collaborative, transparent, and dependable team environment

Physical Requirements

• Ability to perform activities such as sitting, standing, walking, driving, reaching, lifting, typing, and repetitive motions
• Close visual acuity required for data analysis, computer work, and reading