[Hiring] LifeCare Specialist @Manulife

Role Description

The LifeCare Specialist will work closely with the external and internal sales organization of John Hancock to execute on the distribution and sales strategy for the LifeCare product placement and sales across the John Hancock customer base. This will be accomplished by being active and engaged with existing key relationships and building on new customers that are brought into the John Hancock distribution model.

Critical components of this role will include:

• Effective and clear communication specific to the LifeCare product/process.
• Aligning the sales strategy of our customers to the John Hancock LifeCare sales strategy.
• Identifying opportunities for partnership with our BGA and Producer customers to drive sales volume and growth.
• A thorough understanding of the competitive landscape and effectively communicating this to our John Hancock internal partners as well as external customers.
• High levels of communication to internal business partners on sales opportunities and needs of our customers.

This position will report directly to the Specialty Markets Leader.

Responsibilities

• Provide ongoing sales and marketing support of John Hancock’s hybrid LTC product, LifeCare, within respective territory’s BGA and IMO offices.
• Be the point person for BGA offices and Producers in the respective territory in areas such as:
• Marketing / Educational opportunities.
• Sales, underwriting and process support.
• Competitor analysis and comparisons to LifeCare value proposition.
• Demonstrate and have a thorough understanding of competition and effectively communicate LifeCare positioning with BGA offices and Producers.
• Work closely with key COIs (centers of influence) to identify marketing opportunities within the territory.
• Coordinate and conduct virtual and in-person marketing activities and wholesaling initiatives within the respective territory.
• Effectively and consistently communicate with John Hancock RVPs, RDs activities within the respective territory.

Competencies

• Ability to interact with charisma, enthusiasm, and a high degree of professionalism.
• Think and plan strategically.
• Readily available and accessible at all times to external sales staff, customers, and corporate leadership.
• Adhere to the highest ethical standards and other important compliance and regulatory guidelines.
• Awareness of what is considered highly sensitive personnel, customer, and company information.

Requirements

• Bachelor's degree in a business-related field or equivalent experience.
• 5 to 10 years of financial services industry sales experience.
• Direct experience in the LTC space with a peer carrier or distribution partner that specializes in the market.
• State Life and Health License required or must be obtained within 90 days of starting.
• Self-motivated leader with strong technical skills.
• Excellent oral and written communication skills.
• Outstanding public speaking and presentation skills; well organized in thoughts and actions.
• Ability to work in a fast-paced high-volume work environment.
• Ability to motivate others, establish trust and credibility, and inspire dedication.
• Travel will be expected in the role.

Benefits

• Opportunity to learn and grow the career you want.
• Support in a flexible environment where well-being and inclusion are prioritized.
• Participation in incentive programs and earn incentive compensation tied to business and individual performance.
• Wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions).
• Generous paid time off program including up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time each year.