[Hiring] Lead Nurturing Specialist @Kline Franchising, Inc.

Role Description

The Lead Nurturing Specialist is responsible for managing and converting inbound leads through consistent, high-quality follow-up. This remote role supports 2–3 Burn Boot Camp locations, improving speed to lead, engagement, and conversion rates.

Key Responsibilities

• Execute outbound calls, SMS, and email follow-up
• Maintain rapid response times to new inquiries
• Qualify leads and book appointments
• Support trial-to-membership conversions
• Log all activity accurately in CRM systems
• Communicate urgent needs to gym teams
• Meet defined KPIs (speed to lead, contact rate, conversions)

Qualifications

• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Process-driven and able to work independently
• Customer-focused with a passion for service
• Sales confidence or willingness to learn
• Reliable internet and quiet workspace required
• Work aligned with gym operating hours (early mornings and evenings)

Company Description

Burn Boot Camp is one of the fastest-growing fitness franchises in the nation and has experienced rapid growth since its founding in 2015. We move like our members - with purpose and fast-paced. We aim to inspire, empower, and transform lives through community-based fitness.