[Hiring] Key Account Manager @NCH Corporation

Role Description

The Key Account Manager – Water Hygiene is part of a team of sales leaders that creates opportunities for growth by driving sales from a corporate level down to a local level. This individual excels at building relationships, both within internal customers (Chem-Aqua field representatives) and external customers (business partners). KAMs are adept at viewing water treatment from a customer’s viewpoint and helping our organization deliver on that vision.

The Key Account Manager – Water Hygiene can be based anywhere in the US and will support our Chem-Aqua Healthcare Team. This person is integral to the daily operation of the business and requires a motivated self-starter who can work independently and in a fast-paced environment.

This position offers an exciting opportunity to lead a growing part of the business with a diverse set of job duties and a range of opportunities for career advancement. Position requires travel approx. 10% but up to 50%. Chem-Aqua has a culture that recognizes results, while embracing the importance of work/life balance.

Responsibilities

• Support our Healthcare Corporate Accounts Team.
• Work with our sales force, customers, engineering, and technical marketing group to support ongoing water management plans for existing customers.
• Participate in ongoing customer WMP meetings to provide technical support, remediation recommendations, and changes to operation to ensure patient safety.
• Audit existing plans and confirm service expectations are being met.
• Consult customers to determine the appropriate water treatment and maintenance practices to minimize the risks associated with Legionella and other waterborne pathogens.
• Collaborate with technical marketing and engineering teams to improve processes, documentation, literature, and collateral material.
• Other projects and administrative duties as assigned by manager.

Qualifications

• Familiarity with premise plumbing systems both potable and non-potable.
• Experience with water safety / water hygiene with a focus on Legionella management in water systems.
• A Bachelor of Science with a GPA above 3.0. Focus on engineering, biology, or chemistry preferred.
• Experience with the online platform LAMPS by HC Info.
• Proficiency in Microsoft Power Point, Excel, Word, and Outlook.
• Strong interpersonal skills and an affinity to working with an interactive team.
• Great organizational skills, attention to detail, follow through, and ability to manage multiple projects at once.
• A high level of professionalism and strong communication skills.
• The ability to survey facilities, take detailed notes, and produce reports based on findings.
• The ability to speak comfortably in front of large groups during training and education seminars.
• A positive attitude, a commitment to client service and a willingness to support the office team with a variety of assignments.

Benefits

• Full suite of benefits.
• Employee development and recognition programs.
• Convenient location with a fitness facility and restaurant located within our campus.