[Hiring] K12 Inside Sales Consultant @Cengage Group

Role Description

The Inside Sales Consultant is a strategic sales professional responsible for driving revenue growth through proactive customer engagement, consultative selling, and account management. This role involves managing a defined territory or customer segment, identifying new business opportunities, growing existing relationships, and ensuring customer happiness through the full sales lifecycle. The ideal candidate is a self-motivated, tech-savvy individual with a strong background in solution-based sales and a passion for delivering value to customers.

• Develop and implement strategic sales plans to meet or exceed revenue targets across assigned accounts or territories.
• Identify, qualify, and convert new business opportunities through proactive outreach and consultative engagement.
• Manage and grow existing customer relationships, ensuring high levels of happiness, retention, and expansion.
• Conduct virtual and in-person sales presentations, product demonstrations, and solution consultations.
• Collaborate with cross-functional teams including marketing, customer success, implementation, and product specialists to support customer needs and drive adoption.
• Maintain accurate and up-to-date records in CRM systems, including customer interactions, pipeline status, and forecasting.
• Analyze customer data and market trends to inform sales strategies and identify upsell or cross-sell opportunities.
• Participate in conferences and virtual events to promote products and build relationships.
• Provide post-sale support and coordinate with internal teams to ensure smooth onboarding and implementation.
• Stay current on product offerings, industry trends, and competitive landscape.

Qualifications

• 3+ years of successful experience in sales, account management, or customer-facing roles.
• Proven ability to meet or exceed sales targets using consultative and solution-based selling techniques.
• Strong verbal and written communication skills with the ability to influence and build rapport with diverse collaborators.
• Excellent organizational and time management skills; ability to prioritize effectively in a fast-paced environment.
• Proficiency with CRM platforms (e.g., Salesforce) and digital communication tools.
• Comfortable with data analysis and using insights to drive sales decisions.
• Self-starter with a high degree of initiative, adaptability, and resilience.

Requirements

• Bachelor’s degree or equivalent experience in business, marketing, and education.
• Experience in education, publishing, ed tech, or digital learning environments.
• Knowledge of specific market segments such as K–12, higher education, libraries, or career and technical education (CTE).

Skills You'll Use Every Day

• Customer-centric approach with a focus on delivering value and building long-term relationships.
• Critical thinking and problem-solving skills.
• High energy, competitive spirit, and a drive to succeed.
• Collaborative great teammate with the ability to work independently.
• Technologically proficient and eager to learn new tools and platforms.

Benefits

• Comprehensive and rewarding Total Rewards package designed to support and empower employees.
• Eligible to participate in the company’s variable Sales incentive compensation program.
• Base pay range: $19.00 - $25.00 USD.
• Target Variable Compensation: $45,000.00 USD Annual: Individual Target.