[Hiring] Junior Regional Account Manager @Western Union

Role Description

As a Regional Account Manager, you will support the development, management, and growth of a B2B client portfolio across the North and Northeast regions of Brazil. The role combines account management (farming) and business development activities, with a strong focus on commercial performance, partner productivity, and results orientation. You will work closely with internal teams and external partners to expand financial solutions offerings, including international remittances, foreign exchange, and Banking as a Service (BaaS), in a dynamic and regulated environment.

• Support the management and development of B2B partners, focusing on retail chains and financial service providers.
• Contribute to account farming activities by supporting partner performance monitoring and commercial follow-up.
• Assist in commercial negotiations, contract renewals, and the execution of commercial agreements.
• Monitor key performance indicators (KPIs) related to transactions, revenue, activation, and partner performance.
• Prepare basic performance reports, dashboards, and business updates.
• Support partner visits and meetings, providing follow-up and commercial assistance under guidance.
• Assist in the prospecting and onboarding of new B2B partners.
• Work collaboratively with internal teams such as Marketing, Operations, Compliance, Product, Finance, and Technology.
• Support the launch of new products, services, and commercial initiatives in the region.
• Ensure activities comply with internal policies, governance standards, and applicable regulations.

Qualifications

• Bachelor’s degree completed or in progress in Business Administration, Economics, Engineering, Accounting, International Relations, or related fields.
• Residency in Manaus (AM) is required.
• Early career experience or exposure to B2B commercial activities, account management, or business development.
• Interest or basic knowledge in financial services, such as international remittances, foreign exchange, or Banking as a Service (BaaS).
• Familiarity with the North and Northeast regions of Brazil is a plus.
• Basic analytical skills with the ability to understand performance indicators and business data.
• Good communication and interpersonal skills.
• Availability and willingness to travel frequently within the North and Northeast regions of Brazil.
• Basic to intermediate proficiency in corporate tools, including Microsoft Excel, PowerPoint, Word, and basic knowledge of Power BI.
• Basic to intermediate English and Spanish.
• Results-oriented attitude, willingness to learn, and proactive mindset.
• Ability to work in a dynamic environment with good organization and prioritization.
• Alignment with company values and ethical standards.

Benefits

• Access to short-term incentives.
• Multiple health insurance options.
• Accident and life insurance.
• Access to best-in-class development platforms.
• Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams.
• Life insurance.
• Food voucher.
• Meal voucher.

Company Description

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.