[Hiring] Inside Sales Specialist @Malvern Panalytical

Role Description

In this role you will provide critical support to our regional/country business operations, helping us achieve success within those countries. Support will include qualification and progression of initial interest, preparation of budgetary quotations, nurturing of potential sales prospects until they are ‘sales-ready’ and administrative tasks to ensure smooth and efficient business processes.

• Qualify all incoming leads and distribute them according to established rules and guidelines to the designated Account Manager within the territory.
• Aligned with the Sales Managers and specific Territory field Sales personnel, take part in joint qualification calls as needed to best achieve annual objectives.
• Identify valid sales opportunities and follow clearly defined steps with incoming leads to ensure qualification in good timing.
• Attend forecast and other Sales calls as needed, including alignment on Orders Targets and how to exceed them.
• Become an expert in Salesforce and other tools that may be used to increase sales effectiveness.
• Embrace new sales strategies/techniques when instructed.
• Be proficient in the features, benefits, specifications, and value propositions of Malvern Panalytical’s technical products.
• Maintain long-term relationships with existing customers and acquire new customers in the main areas of particle characterisation.
• Provide additional support to the full EMEA Inside Sales team as required.
• Perform within established standards/metrics for the Inside Sales team to ensure targets are met or exceeded.

Qualifications

• Commercially savvy individual with a high sense of urgency willing to go the extra mile.
• Excellent verbal, listening, and questioning skills.
• Solid understanding of products and their use in industrial and academic environments.
• Impacts on growth of Malvern Panalytical’s business on a regional level.
• Impacts professional image of Malvern Panalytical.
• Impacts customer satisfaction.
• Demand Funnel metrics: MQLs, Opportunities, revenue.
• Proven track record in delivering effective pipeline acceleration, qualifying and nurturing programs.
• Strong attention to details, strong time management and organizational skills.
• Foreign language skills and experience of marketing non-English websites is advantageous.
• Up-to-date knowledge on trends and developments in B-to-B marketing.

Requirements

• Bachelor of Science (B.S.) or higher; or equivalent combination of education and experience in general Biology, Biochemistry, Chemistry, Physics, Chemical Engineering, and Materials Science.
• Two to four years related sales/applications experience and/or training.
• Fluent in both written and spoken English and another language ideally.

Benefits

• Comprehensive induction program.
• Support and development of employees through in-house, on-the-job training, and external training.
• Real career possibilities.