[Hiring] Inside Sales Representative @Allied Roofing Partners

Role Description

The Inside Sales Representative will serve as one of the primary points of contact for homeowners and prospective customers. You will be responsible for:

• Handling inbound and outbound customer calls
• Following up with leads
• Identifying customer needs
• Scheduling appointments
• Maintaining accurate CRM information
• Helping convert opportunities into sales

This is more than a traditional call center or customer service position. We are looking for someone who can provide an excellent customer experience while also recognizing sales opportunities, following up consistently, and confidently moving customers through the sales process.

The ideal candidate is energetic, competitive, organized, coachable, and comfortable spending a significant portion of the day speaking with homeowners.

Qualifications

• Strong sales, communication, and customer service skills
• Comfortable handling a high volume of inbound and outbound calls
• Confident speaking with homeowners throughout the day
• Comfortable asking questions, identifying customer needs, and moving conversations toward a sale
• Motivated by individual performance and commission opportunities
• Strong follow-up skills
• Positive attitude and professional phone presence
• Strong organizational and multitasking abilities
• Ability to work independently and remain productive in a remote environment
• Comfortable using computers, CRM systems, email, phone systems, and other technology
• Strong attention to detail and accurate documentation
• Dependable, coachable, and team-oriented
• Able to maintain professionalism in a fast-paced, performance-driven environment

Requirements

• Previous inside sales, call center, appointment setting, or customer service experience
• Roofing, construction, exterior remodeling, or home services experience preferred
• Experience handling both inbound and outbound customer communication
• Previous experience working with CRM systems
• Experience following up with leads and closing sales opportunities
• Remote work experience preferred

Benefits

• $24.00 per hour plus commission
• Opportunity to increase commission percentage based on monthly sales conversion
• Remote work opportunity
• Stable and growing organization
• Backed by Allied Roofing Partners, a national platform with long-term growth opportunities
• Performance-driven but team-oriented culture
• Ongoing training and coaching
• Career advancement opportunities
• Opportunity to grow within sales, customer experience, or operations

Company Description

Heritage Builders is a growing construction and exterior services company backed by Allied Roofing Partners, a rapidly expanding national platform of leading roofing and exterior remodeling brands across the United States. We are focused on delivering exceptional customer service, operational excellence, and long-term growth while maintaining a strong, team-oriented culture.