[Hiring] Inside Sales Engineer @HBK - Hottinger Brüel & Kjær

Role Description

• Manage the day-to-day business of existing ‘C’ and ‘D’ accounts and provide technical guidance to customers on HBK products.
• Qualify new leads/prospects, assess their sales potential (‘A’, ‘B’, ‘C’…) and route them to the appropriate IP sales channel accordingly.
• Create quotes within our CRM Systems or HBK Shop.
• Maintain up-to-date customers/prospects contact information including industry and interests of the customers within the CRM.
• Direct customer requests to repair, calibration, engineering, service, and academy if needed.

Qualifications

• Technical or commercial professional background with high interest in technical topics.
• Ability to adapt to changing digital requirements.
• Proficiency in English and possibly Dutch.
• Good communicator: friendly disposition with emphasis on excellent customer service.
• Strong commercial acumen with a customer-centric approach.
• Excellent verbal and written communication skills, particularly over the phone.
• Proficiency in IT tools such as Microsoft® Office and CRM systems (SAP and Salesforce), e-commerce platforms.
• Positive attitude towards technical sales with a collaborative spirit.
• Digital native is an advantage.
• Organised and methodical.

Benefits

• Freedom with responsibility is the framework for HBK’s employees, allowing for a good balance between work and family life.
• Constant development of professional and personal skills in an international and enjoyable working environment.

Company Description

On 1 January 2019, Brüel & Kjær and HBM merged their activities into a new company called HBK (Hottinger Brüel & Kjær). With more than 3,500 employees worldwide and production facilities in Denmark, Germany, the UK, the USA, China, and Portugal, and presence in 80 countries, HBK is a leading player in the test and measurement area. For further info please visit www.hbkworld.com .