[Hiring] Inside Account Manager @GigaKOM

Role Description

The Inside Account Manager plays a key role in supporting revenue growth, maintaining strong client relationships, managing account activity, and assisting with sales execution across assigned accounts. This role works closely with Account Executives, Sales Operations, Engineering, Purchasing, and vendor partners to support customer needs, prepare quotes and proposals, follow up on opportunities, and maintain accurate account records.

This is a full-time remote position for a motivated sales professional who can manage account activity, support client needs, and contribute to revenue growth across Western U.S. markets. The ideal candidate has technology sales or account management experience, strong communication skills, attention to detail, and the ability to work independently in a remote environment.

Qualifications

• 3–5+ years of sales, inside sales, customer service, or account management experience
• Experience in technology sales, IT products, infrastructure, networking, cloud, security, or related fields preferred
• Strong written and verbal communication skills in English
• Strong organizational skills and attention to detail
• Ability to manage multiple accounts, opportunities, and follow-up activities
• Comfortable working independently in a remote environment
• Proficiency with Microsoft Office, Excel, CRM tools, and business communication platforms
• Ability to maintain regular overlap with U.S. Pacific Time

Requirements

• Experience supporting SLED, K–12, higher education, government, or public sector accounts
• Familiarity with technology vendors such as:
  • Cisco
  • Cisco Meraki
  • HPE Aruba
  • Extreme Networks
  • Palo Alto Networks
  • Fortinet
  • Microsoft
• Knowledge of public sector procurement processes, RFPs, RFQs, bids, and cooperative purchasing
• Experience working with distributors, vendor pricing programs, and deal registration
• Experience with CRM or PSA platforms such as Autotask, NetSuite, Salesforce, HubSpot, or similar systems

Benefits

• This is a full-time remote position.
• Compensation includes base compensation plus commission and/or performance-based incentives.
• Competitive compensation based on experience, sales background, technology familiarity, and applicable industry experience.
• Performance-based incentives may be available based on sales results, account growth, lead follow-up, and measurable outcomes.
• Work schedule will be aligned with business needs, client communication, and U.S. Pacific Time team collaboration.

Company Description

For more than 20 years, GigaKOM has delivered enterprise-level IT solutions to K–12 school districts, higher education institutions, state and local government agencies, and commercial organizations across California and the Western U.S. Through partnerships with leading technology manufacturers and distributors, we provide secure, scalable networking, wireless, security, cloud, and infrastructure solutions.

Established reputation serving public sector and enterprise markets across California and the Western U.S.

Opportunity to support and grow technology accounts across K–12, higher education, government, and commercial markets.

Exposure to enterprise networking, wireless, security, cloud, and infrastructure solutions.

Strong partnerships with leading technology manufacturers and distributors.

Collaborative environment with Sales, Engineering, Purchasing, Project Management, and Operations teams.

Fully remote structure with long-term growth opportunities.