[Hiring] Indirect Sales Channel Consultant @TDS Telecom

Role Description

The Indirect Sales Channel Consultant will report directly to the Manager - Indirect Sales to ensure that the indirect channel attains its stated revenue, agent development, and customer service objectives.

• Provide assistance to agents, wholesale providers, and the Manager - Indirect Sales.
• Drive agent portal development and provide support to the channel (both internal and external).
• Conduct agent onboarding to ensure indirect partners have all the tools to meet sales objectives.
• Submit orders for upgrades, adds, changes, and disconnect orders for existing wholesale accounts.
• Manage agent opportunity requests and wholesale provider requests supporting the Manager - Indirect Sales and TDS product offerings.
• Engage in presale and post-sale activities, including:
  • Drafting support material for presentations.
  • Creation and support of standard training material for product and promotional activities.
  • Proposal generation and drafting contracts.
  • Entering orders for existing wholesale accounts into Salesforce.
  • Acting as a key resource for agents on questions regarding agent leads.
• Assist with order completion from contract to implementation by working closely with support teams within the sales organization.
• Communicate effectively with agents and wholesale providers.

This position will work Monday - Friday, 8am - 5pm CST and has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

Qualifications

• Bachelor's degree (or higher) OR 4+ years professional work experience.
• 2+ years business-to-business customer service experience and/or sales experience.
• 1+ years experience in communications or a technology-based field.

• Experience working in a sales or agent/wholesale environment is a plus.
• Extensive computer application experience including Teams, Excel, Word, DocuSign, Salesforce, or similar CRM.
• Must be versatile and interact well with a variety of people.
• Strong decision-making and problem-solving skills.
• Ability to work independently.
• Excellent organization and planning skills, follow through, and attention to detail.
• Excellent communication skills.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

• Associates working 30 or more hours per week additionally have access to:
  • Short-Term & Long-Term Disability
  • TDS Service Discounts
  • Education Assistance
  • Paid Volunteer Time
• Opportunity to participate in Associate Resource Groups for community and professional development.

Company Description

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide.

Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect.