[Hiring] Inbound Sales Representative @Comcast

Role Description

This job entails achieving sales targets by effectively selling products and services and enhancing customer engagement through personalized interactions. It involves using consultative sales methods, fostering customer relationships, and professional conduct while managing complex systems in a dynamic setting.

Responsibilities

• Achieving sales targets by effectively selling products and services, and articulating the Company's advantages.
• Employing consultative sales techniques to assess customer needs, overcome objections, and provide personalized solutions.
• Enhancing customer engagement by transitioning inquiries to sales opportunities and educating on the Company's offerings.
• Building and maintaining customer rapport, ensuring a unique and positive experience through personalized interaction.
• Upholding professionalism and integrity, demonstrating active listening and problem-solving skills in customer communications.
• Navigating complex systems to accurately process sales transactions and maintain high-performance levels in a dynamic environment.
• Collaborating within the sales team to promote a cohesive customer experience and support the achievement of collective goals.
• Adhering to established sales processes and protocols to consistently deliver excellent customer service and support sales objectives.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Expectations

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience; think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff; be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team; make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System; a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Qualifications

• High School Diploma / GED
• 0-2 Years of relevant work experience

Skills

• Communication
• Critical Thinking
• Problem Solving
• Customer-Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization

Compensation

• Base Pay: $15.00
• Total Target Compensation (Base Pay plus Targeted Commission): $22.69
• Potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Most sales positions are eligible for a Commission under the terms of an applicable plan.
• Most non-sales positions are eligible for a Bonus.
• Comcast provides best-in-class Benefits to eligible employees.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Equal Opportunity Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.