[Hiring] Inbound Leads Specialist @Bionic Talent

Role Description

We are seeking an Inbound Leads Specialist to manage warm lead outreach for a group of CrossFit clinics. This is not a cold-calling role; you will be responsible for contacting individuals who have already expressed interest or filled out a lead generation form. Your primary objective is to have meaningful conversations within five minutes of a lead coming in and successfully booking them for their first introductory meeting. This role is about human connection and "aspirational selling" rather than aggressive, high-pressure tactics.

• Warm Lead Outreach: Calling back inbound leads immediately (ideally within 5 minutes) during regular business hours to capture interest while enthusiasm is high.
• Lead Qualification & Nurturing: Engaging in subtle sales conversations to understand the lead's goals and motivation.
• Appointment Setting: Managing the transition from lead to "first meeting" by scheduling appointments for the local gym owners.
• Brand Ambassadorship: Representing the CrossFit brand with an aspirational, supportive, and non-aggressive tone.
• Workflow Management: Operating within a centralized pilot system to ensure no lead sits unattended for more than a few minutes.

Qualifications

• 2+ years of experience in lead generation, intake coordination, or appointment setting.
• Proven track record in high-volume outbound calling to warm leads (not cold calling).
• Proficiency in CRM systems (e.g., HubSpot, GoHighLevel) for lead tracking and status updates is preferred.
• Advanced English communication skills with a focus on a neutral/light accent suitable for North American clients.
• Excellent communication, organizational, and collaboration skills.
• Self-motivated and proactive.

Requirements

• Position: Inbound Leads Specialist
• Remote Status: Fully Remote
• Working Hours: 9 am - 5 pm PST
• Holidays: US Federal Holidays
• Salary: 1100 USD - 1400 USD + commission
• Internal Job ID: 1254