Role Description
Ted's Air, Plumbing & Electric is hiring an HVAC Comfort Advisor to support continued growth in the Durham, North Carolina area. This role is well-suited for a consultative sales professional who enjoys working directly with homeowners and guiding them through important home comfort decisions.
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The Comfort Advisor serves as the primary point of contact in the home, evaluating needs, presenting options, and recommending heating and cooling solutions that align with customer priorities.
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High performers regularly achieve six-figure incomes, with typical on-target earnings ranging from $100,000 to $250,000 based on results.
Key Responsibilities
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Meet with homeowners to evaluate HVAC needs and comfort concerns
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Educate customers on system options, efficiency, and long-term value
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Deliver a professional, low-pressure sales experience focused on trust
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Create accurate proposals and present financing options when applicable
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Maintain follow-up communication with prospective and existing customers
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Partner with installation and service teams for a seamless customer experience
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Consistently achieve performance targets while operating with integrity
Qualifications
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Proven success in in-home or consultative sales
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HVAC or residential home services experience preferred, not required
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Strong communication and listening skills
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Coachable and committed to continuous improvement
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Self-motivated and comfortable in a performance-based role
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Proficient with CRM systems and digital sales tools
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Professional, customer-facing demeanor
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Valid driverβs license with a clean driving record
Culture & Values
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A genuine desire to understand customer needs
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Humility and a willingness to learn
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High personal standards and accountability
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Commitment to doing the job the right way
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Professionalism that builds trust with every interaction
Compensation & Benefits
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Commission-based compensation with strong earning potential
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Structured onboarding and ongoing sales development
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Company vehicle (local candidates) and necessary sales tools provided
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Health, dental, and vision insurance
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401(k) with employer contribution
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Paid time off and HSA options