[Hiring] Home Warranty Sales Agents @Ecco Group

Role Description

ECCO USA LLC is excited to hire Call Center Sales Agents for our Home Warranty Sales Program supporting HomeServe! If you enjoy talking to people, making sales, and working in a fast-paced call center environment, this could be a great fit for you.

• Making outbound calls to existing HomeServe customers
• Cross-selling and upselling HomeServe home protection products
• Educating customers on benefits, coverage, and savings
• Accurately documenting calls and sales
• Meeting quality and performance expectations

Qualifications

• Call center and/or sales experience preferred
• Strong communication and customer engagement skills
• Comfortable with outbound sales calls
• Reliable attendance and punctuality

Requirements

• MUST HAVE CALL CENTER SALES EXPERIENCE AND MUST BE PROFICIENT WITH COMPUTER NAVIGATION
• Background check required
• Computer with Windows 11 OR higher - 50 download/10 upload speed
• NO CHROMEBOOKS, WINBOOKS OR MACS ALLOWED!
• High Speed Internet is required
• 128GB of storage and 20GB of Free Space on computer
• 8GB of RAM installed on computer
• Ethernet Cord - Must be hardwired into Router
• Not able to work on WIFI
• USB Headset with volume control, mute button, and microphone
• A webcam is required
• 100% attendance is required (no missed time in first 2 weeks)
• Background check may be required

Benefits

• $11/hour or more (TBD) with weekly pay
• Commission pay for sales
• Paid training
• Work from home
• Hands-on sales experience with a nationally recognized brand
• Supportive and energetic call center environment