[Hiring] Head of Sales Operations and Enablement @NTT Ltd.

Role Description

The Head of Sales Operations and Enablement is a senior leadership role responsible for defining and executing the Sales Operations / Enablement strategy and driving readiness transformation with content, tools and/or programs in an unpredictable buying environment. This role aims to improve the sales team's efficiency and productivity through effective management and leadership.

This function is a driving force behind defining, shaping, and executing the overall Global Multinational Strategic Accounts G2M strategy across the entire portfolio, all routes to market, and all accounts while driving operational excellence.

The leader will have a global remit and be responsible for fostering and maintaining strategic relationships with NTT Sales Leadership/Teams within a Region and/or Business Units while ensuring alignment with global sales/organizational objectives.

The Head of Sales Operations owns the operational engine that drives predictable revenue performance, ensuring the division executes against its growth strategy through disciplined planning, operational excellence, data-driven insights, and tight governance of sales processes.

Key responsibilities include:

• Defining and executing the Sales Operations / Enablement strategy.
• Collaborating with business stakeholders and cross-functional teams to establish sales operations and enablement priorities.
• Co-developing and driving execution of the relevant Sales onboarding program.
• Leveraging performance data to identify knowledge/skills gaps.
• Leading teams to run continuous education and development/coaching programs.
• Collaborating with cross-functional teams to ensure consistent messaging and positioning.
• Operationalizing sales and guided selling content.
• Defining and implementing relevant sales operational policies, standards, and guidelines.
• Designing, implementing, and managing sales forecasting, planning, and budgeting processes.
• Partnering with senior sales leadership to identify opportunities for sales process improvement.
• Ensuring sales reports and other internal intelligence are provided to the sales organization.

Qualifications

• Bachelor's degree or equivalent in business or sales or a related field.
• Relevant certifications such as SPIN and Solution Selling are desirable.

Requirements

• 10–15 years in Sales Operations, Revenue Operations, GTM Strategy, Sales or Performance Management.
• Proven leadership of multi-country or complex matrixed sales organizations.
• Deep expertise in quota planning, compensation design, forecasting, analytics, and GTM strategy.
• Strong financial and commercial acumen; ability to work with CFOs and P&L owners.
• Demonstrated ability to partner with senior executives and influence cross-functionally.
• Proven track record of developing and executing operational strategies that drive excellence and business results.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short-and long-term disability coverage.
• Paid time off.
• Employee assistance program.
• Participation in a 401k program with company match.
• Additional voluntary or legally required benefits.