[Hiring] Head of Sales Engineering @Ideagen

Role Description

This is not a traditional Solutions Engineering leadership role. As Head of Sales Engineering for the Americas, you will lead Sales Engineering as a revenue engine, not a support function. You will be accountable for how deals are discovered, positioned, demonstrated, and won.

Ideagen operates a globally defined Sales Engineering model. Your mandate is to execute within that model at a high bar, while ensuring it works in real customer conversations across the Americas.

This role requires someone who can stay close to the work and the deals, while also shaping capability, consistency, and future performance. You will be expected to elevate standards quickly and measurably.

This role favors leaders who thrive in hands-on engagement rather than primarily from process stewardship or remote people management.

Responsibilities

• Lead and develop a high performing team of Sales Engineers across the Americas.
• Coach in real deals to raise the bar on discovery, demos, and execution.
• Act as a direct revenue partner to Sales leadership, influencing complex and strategic opportunities.
• Ensure Sales Engineering is engaged early and effectively in the sales cycle.
• Reinforce global standards while adapting execution to Americas market dynamics.
• Improve win rates, deal quality, and sales cycle efficiency using deal insight and data.
• Embed Ideagen’s AI capabilities into customer conversations and internal ways of working.
• Create strong feedback loops with Product, Engineering, Marketing, and Services.

Qualifications

• Demonstrated depth of experience in Sales Engineering or pre-sales within enterprise software.
• Proven experience leading and developing high performing individual contributors.
• Commercially sharp, with a clear understanding of how deals are won and lost.
• A hands-on coach who can materially improve discovery, demos, and deal execution.
• Comfortable operating in complex, multi-product environments.
• Able to balance technical depth with commercial clarity and customer relevance.
• Experience in regulated industries such as EHS, Quality, or Compliance is an advantage but not required.
• Confident working in a global, matrixed organization.
• Most importantly, you are not a maintainer. You challenge assumptions, raise standards, and drive visible improvement.
• You are comfortable being close to the work while shaping what comes next.

Benefits

• Benefits at Ideagen.
• Salary - this will be discussed at the next stage of the process.

Company Description

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. Everyday, millions of people are kept safe using Ideagen software.

• We have offices all over the world including America, Australia, Malaysia, and India.
• We’re building a future-ready team, and AI is part of how we work smarter.
• If you're curious, adaptable, and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [email protected]. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process.