[Hiring] Guest Conversion Specialist @Body & Soul

Role Description

Most sales jobs ask you to be good with people. This one asks you to change them.

• You are the first voice our guests hear after they book.
• From the moment they pay their deposit to the moment they walk through our studio door, you're with them.
• You calm their nerves, answer their questions, and hold the space between "I booked this in a moment of courage" and "I'm actually going to show up and do this."
• You'll do this across 10+ structured Zoom and phone calls a day with women who have already said yes by booking.
• You're guiding warm, excited, sometimes nervous guests over the line, ensuring they're ready, committed, and prepaid before their shoot.

This is the most human kind of sales work that exists. And there is a number attached to your week. Part of your job is money.

You will ask a woman to pay £1,000. Sometimes £4,000. On the call. Out loud.

• You’ll do it without flinching, without apologising, and without softening it into a whisper.
• Not because you're pushy, but because you genuinely believe in what she's about to experience.
• A woman who has committed her money is a woman who shows up and transforms.

Most lovely, empathetic people go quiet the moment money enters the conversation. If that's you, this isn't your role. If you can hold warmth and a £3,000 prepayment in the same breath, keep reading.

What Success Looks Like

• Run 10+ structured Zoom and phone calls daily with booked guests.
• Qualify every guest to ensure they can comfortably invest £1,000+.
• Collect prepayments on the call, up to £4,000+, calmly and confidently.
• Protect show-rate by staying close to wobbling or quiet guests.
• Manage your pipeline and follow up properly in our CRM.
• Clean admin and handovers that make the whole team better.

Who This Is For

• You've worked around high-value purchases of £1,000 or more.
• You are comfortable talking about money.
• You read people in seconds.
• You can talk about confidence, body image, ageing, and desire without flinching.
• You're self-sufficient. You hit targets because you want to, not because someone's watching.

Who This Is Not For

• This is not a customer-service, guest-services, reception, or admin role. You've carried a number before.
• This is not high-volume cold telesales. We're not counting your dials.
• We care how you make a nervous woman feel safe enough to commit.
• If money conversations make you shrink, or you've never been responsible for a target or a payment, this won't be the one. And that's okay.

Benefits

• A long-term seat on an all-female team building something that matters.
• Direct access to a founder who cares about your craft and your growth.
• Clear KPIs and real feedback, so you always know where you stand.
• Base salary of £15,000 per year.
• On-target earnings of £22,000 per year, with commission paid on the prepayments you secure.
• Top performers earn £30,000+, uncapped.

How to Apply

Hit apply and complete the short form. In the next step we'll ask you to record a quick 2 to 3 minute video, because for this role, how you make someone feel on a call is what matters most.

P.S. The women who come to us have spent years feeling like their body is something to apologise for. You are the reason she shows up to discover otherwise. If that feels worth being part of, we'd love to meet you.