[Hiring] Global TELCO Lead - Subscription Education and Awareness Program @Red River

Role Description

The Subscription Education & Awareness Program (SEAP) team is seeking a Global TELCO Lead to drive SEAP engagements within the Global Telco GEO with a focus on revenue recovery from SEAP initiatives and third party SAM partner expansion. In this role and in partnership with Global Telco leadership, you will lead the development and execution of high-impact programs designed to scale software asset management efforts across our Global TELCO organization. You will balance strategic customer engagement with program development to drive tangible revenue results from recovery of unpaid subscription and at the same time educate customers on the Red Hat subscription model, ensuring Red Hat is fairly compensated for its value while unlocking new expansion opportunities within our largest TELCO accounts.

This role requires a balance of software asset management (SAM) and sales related experience, operational and analytical awareness, and an ability to identify and solve complex issues across diverse geographical areas. This role will require close partnership with sales, finance, product, legal and marketing teams to further our strategic thinking around software asset management. Your success will depend on your ability to collaborate with your stakeholders and reach agreement with them on recommendations that you provide in this role. You'll need to be intellectually rigorous, with a strong commitment to practical application, creative, solution oriented and able to thrive in a fast-paced environment.

What you will do

• Subscription Value Alignment: Lead high-level direct engagements with global TELCO accounts to ensure subscription usage is transparently aligned with the delivered value of Red Hat solutions and applicable subscription terms and conditions.
• Sales Program Execution: Develop and execute targeted sales initiatives designed to scale software asset management (SAM) efforts specifically for the TELCO business unit. Ensure organizational alignment between the SEAP strategy and the regional TELCO sales teams' key performance indicators (KPIs). Orchestrate and monitor TELCO SEAP sales efforts to maximize compliance-driven revenue recovery and unlock new expansion opportunities.
• Negotiation and Persuasion: In partnership with Telco Sales leaders, serve as the primary lead in complex SEAP customer discussions, using a blend of SAM expertise and sales acumen to reach commercial agreements on subscription reporting and compliance.
• Market Insight and Best Practices: Identify and implement "best-in-class" sales practices across diverse geographical regions to address the unique regulatory and commercial needs of the global TELCO market. Serve as a strategic partner and SEAP center of excellence for the Global TELCO sales organization, guiding execution through expertise and best practices.
• Internal Mentorship: Educate regional TELCO sales teams on Red Hat’s subscription models and contract structures to prevent revenue leakage and ensure long-term account health.

Qualifications

• Bachelor’s degree in business administration or a quantitative field; Master’s degree is a plus.
• 15+ years experience in Sales, Customer Success, or Compliance-related sales, with a strong emphasis on renewals and consumption based business models.
• Exceptional relationship management and persuasion skills, with the ability to influence stakeholders and reach agreements on complex commercial recommendations.
• Lead high-level engagements with global TELCO accounts, having educated customers on subscription models to ensure transparency and subscription integrity.
• Exceptional relationship management skills with a proven ability to influence Senior Leadership and drive agreement on complex commercial terms.
• Coachable and energetic approach with a fierce focus on detail and delivering measurable results in a high-pressure environment.
• Mastery of both written and verbal communication, with the ability to translate complex subscription data into clear, actionable business insights.

Requirements

• Previous experience managing/supporting complex audit engagements and commercial reconciliations.
• Proven track record of operating across diverse global geographies and navigating international business customs.
• Fluency in a language other than English is highly preferred to support the Global TELCO footprint.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!