[Hiring] Global Strategic Accounts Director @Neogen Corporation

Role Description

The Global Strategic Accounts Director is responsible for developing and executing strategic account plans for Neogen’s most significant global customers. As a member of the Global Strategic Accounts team, this role partners closely with commercial leaders across regions and business units to deliver a coordinated, enterprise-wide approach to managing multinational customer relationships.

Reporting to the Senior Director, Global Strategic Accounts, the Director serves as the strategic leader for an assigned portfolio of high-value global accounts, building executive relationships, identifying opportunities for growth, and ensuring a consistent customer experience across geographies. This role establishes best practices in strategic account management and collaborates across the organization to drive sustainable, profitable growth.

Neogen is seeking a strategic, commercially focused Global Strategic Accounts Director to lead and grow relationships with a portfolio of high-value multinational customers. In this Director-level role, you will:

• Develop and execute comprehensive, multi-year strategic account plans for assigned global customers, aligning customer priorities with Neogen's enterprise commercial objectives.
• Serve as the primary strategic contact for executive-level customer stakeholders, leading business reviews, strategic planning discussions, and long-term partnership development.
• Manage complex multinational, multi-facility, and multi-product-segment accounts while identifying opportunities for revenue growth, product adoption, cross-selling, and enterprise solutions.
• Lead negotiations for multi-year Global Master Supplier Agreements and manage customer expectations, value creation, and commercial performance.
• Partner with Regional Sales, Marketing, Product Management, Customer Care, Supply Chain, Operations, Finance, Quality, Legal, and Innovation teams to deliver coordinated account strategies and resolve complex customer needs.
• Track account performance, pipeline development, market trends, competitive activity, and strategic initiatives; provide executive-level updates and recommendations to commercial leadership.

Qualifications

• Bachelor's degree in Business, Life Sciences, Food Science, Microbiology, or a related field.
• At least eight years of progressive experience in sales, strategic account management, business development, or a related commercial discipline.
• Demonstrated success managing complex enterprise or multinational customer relationships, including multi-location and multi-product portfolios.
• Strong executive presence and the ability to build effective relationships with strategic, financial, operational, and technical decision-makers.
• Proven negotiation, account planning, value management, project management, and business forecasting capabilities.
• Experience working effectively in a global, matrixed organization, with the ability to travel internationally as business needs require.

Benefits

• A full-time, remote role supporting Neogen's Food Safety business.
• A standard benefits package.
• The opportunity to shape strategic customer partnerships and contribute to the continued evolution of Neogen's global strategic account management approach.
• A collaborative environment where cross-functional leadership, customer insight, and commercial excellence are valued.