[Hiring] Franchisee Partnership Manager @Vagaro

Role Description

The Franchisee Partner Manager (FPM) is a quota-carrying, relationship-driven role responsible for driving adoption, revenue growth, and long-term success across assigned franchise partners.

• Serving as the primary corporate point of contact for Vagaro contracted Franchises.
• Blending strategic account management, consultative selling, and operational coaching to help franchise partners grow their business.
• Expanding product adoption and monetization across the franchise networks.
• Directly influencing new signups, expansion revenue, and franchisee engagement.
• Commission and performance tied to clearly defined adoption and revenue targets.

Qualifications

• Must be located in Illinois, specifically in the Chicago market.
• 4+ years of experience in multi-unit franchise operations, franchise sales, partnerships, or account management.
• Experience in a quota-carrying, performance-based role preferred.
• Bachelor's degree or equivalent professional experience.
• Proven ability to manage complex relationships across multiple stakeholders.
• Strong analytical skills with experience interpreting KPIs and performance data.
• Excellent communication, presentation, and stakeholder management skills.
• Comfort working in a fast-paced, ambiguous, growth-oriented environment.

Requirements

• Own a quota-carrying book of franchise partners, with compensation tied to performance against adoption and revenue goals.
• Drive new location signups, product adoption, and expansion opportunities within assigned franchise territories.
• Execute structured outreach, enablement, and follow-up strategies to convert franchise interest into measurable results.
• Act as a trusted advisor to Franchisees, assisting them in setting actionable, measurable business goals tied to growth, retention, and profitability.
• Deliver tailored coaching, training, and enablement to franchise partners and their location teams.
• Translate product value into real-world franchise outcomes through data-backed recommendations.
• Analyze franchise and location-level KPIs, adoption metrics, and usage data to identify opportunities for growth.
• Develop and execute action plans to improve adoption, activation, and ongoing engagement.
• Provide accountability through consistent follow-up and progress tracking.
• Partner cross-functionally with Sales, Marketing, Education, Product, and Ops to support franchise-wide initiatives.
• Support beta programs, pilots, and new product launches within the franchise network.
• Ensure brand consistency and best-practice execution across multi-unit operations.
• Build and maintain strong, long-term relationships with franchise owners and key decision-makers.
• Serve as the primary escalation point for franchise partner needs related to adoption and growth.
• Represent the voice of the franchise partner internally to influence strategy and execution.

Benefits

• Attractive Base Compensation & Commission: Enjoy a competitive salary paired with commission.
• Generous PTO: 15 accrued days, plus 10 company holidays annually.
• Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family.
• Exclusive Perks: Discounts on attractions, theme parks, shows, sports events, movies, hotels, and more through TicketsAtWork.
• Beauty Perks: $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments.
• Food Perks: Complimentary DoorDash DashPass subscription.
• Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/Life Programs, and a LinkedIn Learning account to master new skills.
• Financial Security: 401k program with 4% matching and optional life/supplemental insurance.