Role Description
The purpose of the Fire Life Safety Sales Executive position is to prospect and develop new customers. Customer development includes upselling and multi-line development of services, providing and negotiating pricing for inspection contracts. ISRs will work closely with the Regional Sales Manager, Service Manager, and Service Operations Staff to ensure customer satisfaction. This position is a key part of our Service Department Team.
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Pro-actively engage in making sales calls to new prospective customers to build the Inspection and Service business.
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Examples include “door to door” cold calling, completing call blocks, creating a vertical target list for the assigned territory, and creating a sales plan to achieve assigned sales goals.
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Pro-actively engage in making sales calls to current customers to expand our service offering (upsell).
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Remain informed of all conversion opportunities by turning construction installation customers into service customers.
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Create and maintain a sufficient pipeline of activity to ensure meeting sales plan/goals.
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Manage all sales activity within assigned salesforce account or other sales tracking system.
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Follow up on all pending proposals in a timely manner to explain scope, answer questions, and convey the importance of the proposal.
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Understand company pricing approach to inspection sales using Excel or company-provided estimating tools.
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Represent the organization at industry meetings such as Building Owners Management Association (BOMA), customer visits, and customer entertainment.
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Remain abreast of potential market opportunities through sales calls, networking, and other market-related information.
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Assist Service Manager and service department with potential re-signs of existing customers whenever necessary.
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Continue to advance industry technical knowledge through internal training, ride-alongs with field personnel, and reviewing technical material.
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Expected to work directly with the Branch Manager, Regional Sales Manager, and Service Manager to assess customer relationships and profitability.
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Other duties may be assigned.
Qualifications
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High School Diploma or GED, required.
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Associate’s or Bachelor’s in Business or related, preferred.
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3-5 years sales or fire protection industry experience, required.
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2 years reading electronic blueprints, and experience with SalesForce, preferred.
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2 years operating a computer, Microsoft Office, required.
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Must have the ability to effectively read, write, and communicate in English.
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Valid driver’s license with acceptable driving record required.
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Reliable transportation, required.
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Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements.
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Frequent travel, required, up to 50%.
Requirements
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Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
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While performing the duties of this job, the employee is required to sit and stand for long periods.
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Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.
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Employee will consistently be required to work indoors in an office or remote setting, work alone and with others.
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Employees will frequently be required to travel.
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Employee will occasionally be required to wear appropriate personal protective equipment.
Benefits
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Paid Vacation and Holidays
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Medical Insurance
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Dental Insurance
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Vision Insurance
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401(k) Plan with Company Match
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Flexible Spending Accounts
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Long-Term Disability – Employer Paid
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Short-Term Disability – Employer Paid
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Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
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Life Insurance for Team Members and Dependents
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Employee Assistance Program
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Employee Referral Program