[Hiring] Field Event Sales Coordinator @HighLevel

Role Description

Highly organized, detail-oriented, and dependable, with a natural ability to thrive in a sales-supported, event-driven environment where relationships and follow-through are everything.

Comfortable managing multiple deadlines, owning workflows, and communicating proactively in fast-paced settings. Building genuine relationships with external partners and internal teams comes naturally, with a real commitment to ensuring every exhibitor and sponsor interaction reflects the HighLevel standard.

A self-starter who works independently in a remote environment while staying fully accountable to the team, with the people-first mindset and organizational instincts to keep things moving even when priorities shift.

What You'll Be Doing

• Exhibitor & Sponsor Support
  • Manage the exhibitor and sponsor email inbox, responding to all inbound inquiries in a timely manner.
  • Handle inbound site inquiries and reactive leads, triaging and routing them appropriately.
  • Support the onboarding of new exhibitors and sponsors using standard templates and guidelines.
  • Set discovery and follow-up appointments on behalf of the Senior Manager, Field Event Sales.
  • Provide on-site operational support for exhibitors and sponsors at internal HighLevel events.
• Contract & Invoice Management
  • Track and follow up on unsigned contracts promptly to keep deals moving forward.
  • Ensure deposits are collected in accordance with agreed upon payment timelines.
  • Maintain accurate records of contract status and payment activity across all accounts.
• Deliverable Tracking & Coordination
  • Own the deliverable tracking cadence to ensure all exhibitor and sponsor assets are collected well in advance of each event.
  • Maintain dashboards and trackers to provide visibility into outstanding items.
  • Escalate issues and risks to the Senior Manager when needed.
• Cross-Functional Collaboration
  • Attend regular one-on-ones with the Senior Manager and recurring meetings with the Events team.
  • Coordinate with internal stakeholders including Events, Marketing, and Billing teams as needed.
  • Support vendor and sponsor communication and documentation in partnership with the Senior Manager.
• Operations & Process Support
  • Maintain accurate internal documentation and exhibitor and sponsor records in HighLevel CRM.
  • Document recurring challenges and share observations to support process improvements.
  • Follow established compliance guidelines and ensure required approvals are completed.

Qualifications

• Experience supporting sales, events, or operational activities in a fast-paced environment.
• Strong attention to detail in managing timelines, deliverables, and follow-up cadences.
• Excellent written and verbal communication with a warm, professional tone.
• Comfort working independently in a fully remote setting while staying proactive and accountable.
• Strong interpersonal skills when working with external partners and internal teams.
• Organized and reliable approach to managing multiple priorities without things falling through the cracks.
• Familiarity with Google Workspace, Zoom, Slack, HighLevel CRM, and AI tools such as ChatGPT and Claude.

Requirements

• 1 to 3 years of experience in a sales support, account coordination, or administrative sales role.
• Experience in event coordination, hospitality, or a customer-facing environment is a plus.
• High school diploma or equivalent required; Bachelor's degree in Event Management, Communications, Marketing, or Hospitality Management strongly preferred.
• Experience in SaaS or high-growth environments is a plus.
• Some travel required to support internal HighLevel events throughout the year.

Benefits

• The salary range for this position is $44000 - $50000 annually.