[Hiring] Field Application Engineer @MarketStar

Role Description

MarketStar is looking for a Pre-Sales Solution Engineer or Field Application Engineer (FAE) to support our new AMD-HP Alliance team. The FAE will support field engineering engagement with customers as needed to demonstrate how AMD technology can support needs. The FAE will have a special focus on pre-sales activity as well as provide development support activity as needed.

Location: Canada (Toronto or Montreal area) Remote

What will you do?

• Develop technical relationships with target end customer accounts in partnership with HPI.
• Help win new commercial client and workstation opportunities by working with HPI and end customers by establishing technical solutions based on AMD technology.
• Work with AMD internal teams across the client Business Unit and HPI GAM to influence/build technical presentations and documentation to be delivered in the field.
• For priority pipeline opportunities, work directly with end-customers to optimize workloads and applications on HPI/AMD-based commercial solutions.
• Deliver technical presentations and sales pitches to influence new AMD sales with customers and partners.
• Provide technical assistance to NA sales personnel and the end customer in the evaluation, design and development of AMD based client and workstation solutions.
• Build business and technical acumen, enabling to gain further "mindshare" within the customer base.
• Technically qualify, prioritize and enable resources to sales opportunities.
• Engage and manage relationships with HPI's Technical Consultant team.
• Partner with sales in determining possible application of AMD based HPI products and solutions to meet customer requirements.
• Perform technical presentations, training and updates for HPI, partners and prospects.
• Translate customer business issues and requirements into technical solution opportunities/engagements that best leverage AMD HPI based product offerings.
• Possess a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors.
• Assist with the solution development/architectural design to meet specific customer needs.
• Analyze HPI AMD product solutions and evaluate product performance based on customer needs.
• Keep up-to-date on relevant competitive solutions and work with internal teams to provide competitive responses where needed.
• Articulate AMD based technology offerings across multiple verticals.
• Install and test solutions in-house, as required, to ensure successful deployments and evaluations.
• Provide hands-on, expert-level technical assistance to end customer development and software teams.

Qualifications

• Broad technical understanding of client CPUs/GPUs, and platform architecture.
• Knowledge of microprocessor architectures, commercial ecosystem environments including Operating systems (Windows, Linux), compilers, drivers, benchmarks, and targeted applications that may be used to validate client and workstation platforms.
• Excellent problem-solving, time-management, prioritization, organizational, and collaborative skills, with strong communication abilities and a proven track record in CPU and server system architecture.
• Ability to travel up to 40%.

Benefits

• Structured learning and career development programs.
• Mental health program.
• Generous Paid Time Off policy.
• RSP match and hardship loan program.
• Comprehensive healthcare coverage including medical, dental, and vision.
• The salary for this position is $125,000.00 CAD annually.

Company Description

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.