Role Description
We're seeking compassionate, motivated individuals to join our team as Remote Veteran Benefits Specialists. In this fully remote role, you'll educate veterans, union members, and their families about available life, accident, and supplemental health insurance benefits while providing exceptional customer service and long-term support.
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Meet with clients virtually using Zoom and phone.
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Educate veterans, union members, and working families on available benefit programs.
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Explain life, accident, and supplemental health insurance options in a clear and professional manner.
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Recommend personalized coverage based on each family's needs.
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Guide clients through the enrollment process.
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Provide ongoing policy reviews, beneficiary updates, and client support.
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Build long-term relationships through trust, integrity, and exceptional service.
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Maintain accurate documentation while following company and state compliance guidelines.
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Participate in weekly coaching, leadership development, and ongoing professional training.
Qualifications
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Passion for serving veterans, military families, and working families.
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Strong communication and relationship-building skills.
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Customer-focused mindset with empathy and professionalism.
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Self-motivated, dependable, and organized.
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Comfortable working independently in a remote environment.
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Basic computer proficiency and reliable high-speed internet.
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Ability to obtain any required state insurance license.
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Experience in military service, customer service, healthcare, education, banking, retail, hospitality, administration, sales, or community service is welcomed—but not required.
Requirements
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Be at least 18 years of age and legally eligible to work in the United States.
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Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace.
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Complete required training and participate in virtual meetings.
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Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
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Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
Benefits
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100% Remote Work
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Flexible Schedule
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Weekly Pay + Performance Bonuses
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Comprehensive Training & Mentorship
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Health Insurance Reimbursement
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Company-Paid Life Insurance
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Residual Income Opportunities
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Leadership Development
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Career Advancement
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OPEIU Local 277 Union Representation (where applicable)
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Incentive Travel & Recognition