[Hiring] Enterprise Account Director @Salesloft

Role Description

This is a fully remote opportunity and can be worked from any location in the United States.

At Clari / Salesloft, our Enterprise Account Directors are pivotal to our company’s success. You will be a key member of our fast-growing and high-performing sales team and will be our boots-on-the-ground solution to building personal relationships and making our customers successful. We believe that the most successful sellers have a passionate and supportive team behind them.

On a day-to-day basis, you will be responsible for:

• Full-Cycle Account Ownership: Acting as the primary commercial lead for a portfolio of large-scale enterprise accounts, driving full-cycle accountability for high-value renewals, expansion opportunities, and complex cross-sell transactions.
• Driving Net-New Revenue: Relentlessly identifying and closing net-new revenue within your install base. You will navigate complex organizational structures to displace incumbents and introduce new product lines, maximizing Total Contract Value.
• Strategic Account Planning: Architecting and implementing sophisticated account success plans that align our technology's value proposition with specific business units and their long-term alignment between their business goals and our solutions.
• Proactive Retention Management: Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue.
• Executive Relationship Building: Building a "multi-threaded" network of stakeholders. You will move beyond the day-to-day users to secure buy-in from VP and C-level executives, establishing yourself as a credible business partner.
• Executive Business Reviews (EBRs): Leading regular business reviews with key stakeholders to demonstrate realized ROI, socialize new product capabilities, and ensure the platform remains indispensable to the client's evolving tech stack.
• Forecasting & Pipeline Accuracy: Maintaining a rigorous, data-driven sales process. You will provide leadership with high-confidence forecasts for both expansion bookings and retention.
• Market & Competitive Intelligence: Staying up to date of industry trends and competitor movements to effectively position our value proposition against market alternatives.
• Orchestrating Internal Resources: Leading a cross-functional team (Solutions Engineers, Customer Success, and Product) to ensure your accounts receive a cohesive experience, effectively acting as the one accountable for all customer-facing initiatives.
• Voice of the Customer (VoC) Advocacy: Synthesizing client feedback and market friction points to provide actionable insights to the Product and Engineering teams, influencing the roadmap to better serve the "Install Base" and drive future expansion.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to sell an impactful and revolutionary software that is changing the way sellers sell. You will have an opportunity to make a difference.

Qualifications

• Results-oriented, motivated, and strategic mindset.
• Growth-minded advocate focused on deepening and expanding relationships within the existing customer base.
• Passionate about sales technology and delivering a world-class customer experience.
• Thrives in a fast-paced, hyper-growth startup environment.

Requirements

• 8+ years of proven relationship building and closing experience in a sales environment.
• Experience establishing strategic C-level relationships.
• Ability to run a full sales lifecycle, start to finish, within the Enterprise segment.
• Experience executing detailed product presentations and web demonstrations of our software capabilities to C-level executives, directors, and sales managers.
• Adept at identifying and utilizing internal resources (Sales Engineers, Customer Success, Support etc.) to build Clari / Salesloft brand awareness, assist in sales cycles, and close deals.
• Collaborative mentality by prioritizing ‘we’ and not focusing on ‘me.’
• Superb listening skills; must understand objections and defeat them by turning skeptics into ecstatic new customers.
• High level of empathy; important for our ADs to be a good person to peers and prospects.
• Experience managing, expanding, and renewing customer relationships.
• Consistent overachievement of quota and revenue goals.
• Proven ability to make strong connections and overcome rejection to achieve results.
• Demonstrated ability to conduct compelling on-site and virtual presentations to C-Level executives.

Benefits

• Competitive wages and salaries.
• Performance bonus, benefits, and/or other applicable incentive compensation plans.