[Hiring] Enrollment Counselor @Colorado Christian University

Role Description

The Enrollment Counselor position for the College of Adult and Graduate Studies Global Online Enrollment Team is a full-time, remote, non-exempt sales position reporting to an Enrollment Director. This position requires significant phone work and one-on-one admissions counseling. Successful enrollment counselors bring great energy, a contagious attitude, excellent follow-up with contacted leads, strong over the phone closing techniques along with persuasive and consultative selling skills.

The primary responsibility of an Enrollment Counselor is to guide prospective adult students successfully through the University’s admissions process by using counseling, sales, and soft skills along with effective follow up in order to assist prospective students in becoming enrolled with the University.

Qualifications

• Two or more years of experience in college/university admissions, sales, public relations, corporate development, marketing, or other related field.
• Bachelor's degree preferred but not required.
• Ability to work daily 9:30 AM - 6:30 PM Mountain Time and a Saturday shift on a 6 week rotation.
• Demonstrated ability to achieve enrollment goals and utilize proven educational enrollment techniques; inbound/outbound tele-sales experience preferred.
• Proven oral and written communication skills, highly organized, and a demonstrated ability to manage time effectively with multiple priorities.
• Demonstrated ability to work effectively as a team member and as an individual contributor.
• Experience with Microsoft Windows, Outlook, Word, Excel, PowerPoint, and Project.
• Experience with admissions software and contact management preferred.

Requirements

• Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth.
• Working in a call center environment, apply proven marketing and inside sales techniques to attract students to Christian online higher education.
• Articulate to potential students how CCU fits into their educational goals.
• Treat prospective students as customers and answer questions related to their educational wants or needs at Colorado Christian University.
• Achieve and exceed monthly enrollment goals.
• Make calls or receive calls from students or family members inquiring about educational programs.
• Regularly measure and report student recruiting activities (including inbound and outbound calls/e-mails/task management within CRM) to leadership on a daily and weekly basis.
• Work effectively and positively with other CAGS staff and faculty to establish and maintain effective working relationships within the University community.
• Monitor actual enrollments daily, in relation to individual goals and as established by leadership.
• Function as a member of a university-wide team, focused on enrolling, retaining, and serving online adult and graduate students.
• Perform other duties as assigned.

Benefits

• Competitive compensation and benefits packages.
• Tuition waiver program.
• Excellent healthcare.
• Generous paid time off.
• Matching 403(b) retirement plan.
• Additional organizational paid benefits and voluntary benefit offerings.

Application Deadline

Applications will be accepted until position is filled.