Role Description
As the E-Commerce Business Manager, you will own the full P&L of Hadley Designsβ e-commerce operations, with a focus on growing our Amazon business and expanding our multi-channel online presence. You will be responsible for driving revenue growth, optimizing product positioning, managing pricing, and leading promotional strategies across multiple online platforms. This is a high-impact role where your strategic and operational expertise will be critical to scaling the business and ensuring the long-term success of our e-commerce channels.
Key Responsibilities
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End-to-End E-Commerce Ownership: Manage all aspects of the e-commerce business, including revenue growth, margin optimization, pricing, advertising, and inventory management.
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Performance Optimization: Continuously optimize product listings, content, pricing strategies, and promotional plans to maximize conversion rates, sales, and profitability.
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New Product and Category Growth: Identify new product opportunities and market expansion avenues, and collaborate with internal teams to bring them to market successfully.
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Inventory and Demand Planning: Develop and execute plans to manage product demand, inventory levels, and risk mitigation, ensuring smooth and cost-effective operations.
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Cross-Functional Collaboration: Work closely with Product Operations, Supply Chain, and Design teams to ensure product availability and accurate messaging across channels.
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Data-Driven Strategy: Use data to guide decision-making, refine strategies, and improve key performance metrics across e-commerce platforms.
How Success is Measured
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Strong growth in online sales and profitability across multiple platforms, especially Amazon.
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Clear and predictable performance improvements through optimized strategies in pricing, promotions, and product listings.
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Consistent execution of marketing and sales strategies to expand market share.
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Efficient inventory management that balances growth with cost control.
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Cross-functional alignment that contributes to operational efficiency and scalability.
Qualifications
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5+ years of experience managing e-commerce operations, preferably with Amazon Seller Central or similar platforms.
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A proven track record of growing revenue, improving profitability, and optimizing sales across e-commerce platforms.
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Strong analytical skills and the ability to use data to make decisions and improve performance.
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Experience in managing product positioning, pricing strategies, and marketing campaigns.
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A collaborative, results-driven mindset and a passion for continuous improvement.
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Ability to manage both strategic and tactical elements of e-commerce operations.
Benefits
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Remote-first work environment
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Paid time off and holidays
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Access to learning resources and professional development
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Free access to Hadley Designs products
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Regular interaction with leadership, including the CEO and CMO
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Stability from a decade as a family-founded, mission-driven brand