[Hiring] Director, Strategic Accounts @Twilio

Role Description

This position is needed to lead our growing Strategic Accounts team aligned to the Regulated Verticals Healthcare sector. This person will lead, mentor, and scale a high performing team of Strategic Account Executives (6-8 individual contributors) focused on revenue growth and cross selling Twilio’s new products to existing named accounts across North America.

In this role, you’ll:

• Be customer focused, metrics driven, embrace a consultative sales philosophy, and are passionate about helping your team succeed.
• Engage with application owners, software engineering leaders, product managers, entrepreneurs, and line of business owners.
• Support your team by helping them build and progress pipeline, work across functions to execute complex deals, and lead strategic prospect and customer meetings.
• Conduct weekly 1:1's with each team member, providing tactical and strategic deal guidance, motivation, and career development.
• Maintain accurate and up-to-date CRM data for your team and provide reliable weekly forecast information to upper management.

Qualifications

• 8+ years of technical solutions selling experience, with 4+ years experience managing a team of account managers or strategic account executives within the Enterprise segment.
• A leader who lives the Twilio Magic and has a demonstrated track record of success.
• Comfortable with selling a platform or SaaS; experience with Contact Centers, Messaging, Call Tracking, and other communication solutions is preferred.
• Customer focused, metrics driven, embraces a consultative sales philosophy, and is passionate about helping their team succeed.
• Experience building high performing sales teams, managing forecasting, and supporting fiscal planning and revenue tracking for all major accounts in the region.
• Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels.
• Bring data driven methodology and quantitative analytical skills, including pipeline management and forecasting.
• Excellent time management/prioritization skills.
• Strong verbal and written communication skills.
• Share best practices and knowledge with the extended team to produce optimal results for the region.
• A Bachelor’s degree or equivalent experience.

Requirements

• Location: This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
• Travel: Approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

Benefits

• Competitive pay.
• Generous time off.
• Ample parental and wellness leave.
• Healthcare.
• Retirement savings program.
• Participation in Twilio’s equity plan.
• Eligible to earn commissions.