[Hiring] Director, Sales- Convenience (National Accounts) @The J.M. Smucker Co.

Role Description

As the Director, National Accounts Sales – Convenience, you will lead strategy and execution for Smucker’s national convenience channel, driving profitable growth across key national accounts and strategic distributors.

In this highly visible leadership role, you will shape long-term growth strategy, strengthen customer partnerships, and lead a high-performing team to deliver against ambitious volume, distribution, and profit targets. You’ll operate at the intersection of sales, strategy, and leadership—bringing together cross-functional partners to unlock growth and win in the marketplace.

Location: Working Remote USA and residing within an hour of an airport.

What You’ll Do

• Drive Growth & Customer Strategy
  • Lead development and execution of national account strategies to deliver and exceed annual sales and profit targets.
  • Expand customer base and unlock growth opportunities across national chains and strategic distributors.
  • Build and sustain strong, long-term relationships with key customer stakeholders.
  • Represent Smucker at key industry events, including NACS and Sweets & Snacks, to strengthen market leadership.
• Lead Strategic Planning & Execution
  • Own annual and long-range (3–5 year) business planning and forecasting for the convenience channel.
  • Translate data, insights, and market trends into actionable strategies that drive category and brand growth.
  • Partner cross-functionally (Sales, Marketing, Finance, Revenue Growth Management (RGM), Category Management, Research & Development (R&D), and others) to align on priorities and execution.
  • Lead Joint Business Planning, quarterly business reviews, and major customer engagements.
• Deliver Analytical Rigor & Business Insights
  • Leverage data and analytics tools (e.g., Circana, CRM, business intelligence platforms) to identify risks, trends, and opportunities.
  • Own financial and performance analysis, including pre- and post-program evaluation.
  • Drive disciplined execution through scorecards, reporting, and continuous optimization.
• Build & Lead High-Performing Teams
  • Lead, coach, and develop a team of National Account Managers, brokers, and support resources.
  • Foster a culture of accountability, collaboration, and continuous growth.
  • Inspire and empower teams to execute with excellence and deliver results.
  • Strengthen broker partnerships to ensure alignment and execution at the customer level.

Qualifications

• Bachelor’s degree (Business or related field preferred).
• 5+ years of experience in the CPG industry, including the Convenience channel.
• 5+ years of experience leading direct and/or broker sales teams in a warehouse-delivered model.
• Demonstrated experience developing and executing national account or channel sales strategies, including Joint Business Planning (JBP), customer reviews, and growth initiatives.
• Strong understanding of Convenience supply chain operations, financial drivers, and customer dynamics, with the ability to translate data into actionable insights.
• Proven ability to drive the full sales process from strategic planning through execution and results delivery.
• Experience leading key industry programs and engagements (e.g., WAM/NCD programming, CDA/CDBX, NACS, Sweets & Snacks).
• Advanced analytical capability, including use of sales data/tools to identify trends, risks, and opportunities (e.g., Circana, CRM, or similar platforms).
• Strong financial acumen, including ability to interpret P&L and drive profitable growth.
• Demonstrated leadership experience, including coaching, developing, and inspiring high-performing teams.
• Excellent communication, negotiation, and presentation skills, including experience engaging senior and executive-level stakeholders.
• Proven ability to build and maintain strong cross-functional and external relationships (customers, brokers, internal partners).
• Strong proficiency in Microsoft Office and ability to learn enterprise systems (e.g., CRM, analytics tools).
• Ability to travel ~50% and reside near a major airport.

Additional Skills

• Experience developing and executing go-to-market (GTM) strategies with broker agencies.
• Broad exposure across Convenience channel initiatives (NACS, Sweets & Snacks, CDA, CDBX, WAM).
• Cross-functional commercial experience (Sales, Marketing, RGM, Category Management, etc.).
• Strong track record of influencing stakeholders and driving alignment across complex organizations.

Benefits

• We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together.
• Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

Company Description

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.