[Hiring] Director, Revenue Operations @StoreForce

Role Description

StoreForce helps retailers connect decisions, execution, and performance across their stores. This role will sit close to the work, have real access to leadership, and materially shape how our sales organization scales.

The Director of Revenue Operations will build the operating rhythm that makes good ideas stick. This person will:

• Bring rigor to account planning, pipeline management, forecasting, expansion, and follow-through.
• Translate sales strategy into clear actions, useful inspection, and sustained execution.
• Work closely with the Chief Revenue Officer (CRO).

This role is fully remote with moderate national and international travel required.

Qualifications

• Accountability – Holds themselves and others to a high standard; proactively identifies issues, follows through on commitments, and ensures nothing falls through the cracks.
• Influence & Assertiveness – Comfortable driving accountability across peers and senior team members; knows how to push for results without direct authority.
• Analytical Thinking – Digests complex data from multiple sources; identifies patterns, gaps, and opportunities.
• Communication – Strong oral and written communication skills; able to present complex data and recommendations clearly.
• Leadership – Demonstrated ability to coach, train, and develop others; creates clarity and builds a culture of operational excellence.
• Process Orientation – Natural inclination to bring structure and repeatability to ambiguous environments.
• Agility – Comfortable operating in a fast-paced, evolving environment; maintains focus despite competing demands.
• Entrepreneurial Drive – Takes ownership of outcomes and operates with urgency.

Requirements

• Meaningful experience in Sales Operations, Revenue Operations, or a comparable commercial execution role, ideally in enterprise B2B SaaS.
• A track record of improving sales execution, not simply administering tools or producing reports.
• Hands-on experience with account planning, complex deal inspection, forecasting, and land-and-expand motions.
• Strong analytical skills and working fluency with Salesforce.
• Experience influencing sellers and leaders without direct authority.
• Experience in vertical SaaS, private-equity-backed companies, specialty retail, or retail technology is helpful.

Benefits

• Remote work with flexible scheduling.
• Employer-paid health benefits including dental, prescription drug coverage, and a Health Spending Account.
• RRSP Matching with First Time Home Buyer support.
• Company paid training and professional development.
• Extended Long Weekends and Religious Observance Days.
• Employee Referral Program.
• Spotlight Recognition Bonus Program.
• Dedicated Employee Assistance Program (EAP).