[Hiring] Director of Strategic Accounts @Emerald Technologies

Role Description

Emerald Technologies is seeking a Director of Strategic Accounts to oversee major customer relationships, expand strategic partnerships, and unlock sustained revenue growth. This leader will play a central role in developing long-range account strategies and ensuring Emerald delivers strong commercial and operational performance. This remote role (West Coast preferred) plays a critical leadership function in shaping account strategy and is aligned to a highly competitive compensation plan.

• Owns the creation of a growth strategy for their account(s) with an overall objective of XX% year on year improvement.
• Value Added Revenue aligned to budget objectives.
• Owns the creation, review, and approval of all contract/commercial documents and agreements governing business between Emerald and their customer(s).
• Owns the business development aspects of executing the account plan and advancing the relationship with the customer(s).
• Responsible for developing the funnel to target, executing the sales process, and updating the sales funnel.
• Responsible for opportunity management, including the development and execution of the “Opportunity Strategy” and the development and testing of the “Value Proposition.”
• Owns responsibility for pricing, financial approvals, proposal development, and “Setting and Managing Price,” including negotiating ongoing cost adjustments and meeting financial/pricing objectives.

Qualifications

• Bachelor’s degree (BA) from four-year college or university.
• 10+ years related experience in strategic customer management or equivalent combination of education and experience.
• Extensive knowledge of production and inventory control, material and capacity requirements planning and master planning.
• Experience in managing customer revenue growth and commercial management/execution.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
• Ability to work in a team environment.
• Ability to concentrate in a busy environment and stay on task.
• Up to 30% domestic travel.

Benefits

• Competitive medical, dental, and vision benefits.
• Health Savings Account/Flexible Spending Account.
• 401K and company matching with no vesting period.
• PTO for rest and relaxation.
• Gym reimbursement (through Anthem).
• Employee Assistance Program.
• A safe and inclusive work environment with team and management support.
• Employee training and development.
• Community service and philanthropic initiatives.
• Employee appreciation and events.
• Career advancement opportunities.
• Employee Referral program.
• Employee discounts.

Company Description

Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia, Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.

At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.

Emerald Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.