[Hiring] Director of Sales Operations @Mobius Mobility

Role Description

We are seeking a dedicated, mission‑driven Director of Sales Operations (DSO) to join Mobius Mobility. In this role you’ll supervise a growing team of talented Assistive Technology Professionals and support other sales operations staff, as they develop regional territories and deliver our innovative technology to the people who need it. The DSO will work closely with company leadership to develop and execute sales strategies, plans and forecasts. You’ll be a key ambassador for the Mobius Mobility brand, while you work with our ATP’s to maintain current business and build relationships with prospective accounts.

Location for this role is flexible and remote work can be accommodated. Approximately 25% domestic travel is typical.

Responsibilities

• Sales Strategy and Planning
  • Develop sales strategies, competitive positioning, and account priorities with company leadership
  • Work with ATP’s to create regional plans and forecasts
  • Collaborate with marketing on targeting, messaging, channels, and event planning
• Sales Execution
  • Manage pipeline, provide sales reports, analytics and detailed forecast updates
  • Manage ATP team and maintain sales operations
  • Set monthly and quarterly sales goals that support annual budgets. Motivate sales team and broader organization to achieve these goals
  • Achieve sales forecasts, with overall responsibility for the revenue performance of the company
• Relationships and Market Leadership
  • Recruit and hire ATP staff and develop sales training programs
  • Build and maintain key customer and stakeholder relationships, including private and public rehabilitation hospitals, user/patient advocacy groups, and industry associations
  • Provide market feedback, evaluate and recommend updates of rehab products and services offered by the company
  • Attend expositions and industry conferences as needed
• Sales Operations and Delivery
  • Assist with insurance documentation and processes as needed
  • Work collaboratively with company operations and service teams to ensure equipment configuration, delivery and follow-through
• Quality and Compliance
  • Uphold quality and regulatory compliance throughout sales operations department
  • Complete and process all applicable documentation, per regulatory and company requirements
  • Maintain certification and licenses as well as vendor systems for all direct reports

Qualifications

• Minimum of 3 years’ experience in sales leadership working in rehab technology in a Rehabilitation Facility, Clinic, Durable Medical Equipment (DME) dealer, or other applicable environment.
• Minimum of 2 years’ experience working in a direct selling role, preferably in medical devices, healthcare technology or services
• Experience with user population that can include complex, medically fragile individuals

Requirements

• Strong working knowledge of the durable medical equipment market, specifically the company's mobility and seating products, competitive products, insurance processes and the overall market for mobility products
• Excellent leadership, communication, interpersonal, and customer service skills
• Must have current working knowledge with MS Office. Experience with HubSpot CRM also preferred
• Self-motivated, detail-oriented, and exhibiting a strong work ethic
• Growth orientation and results-driven mindset

Education and Certifications

• Bachelor’s degree in business, communications, or health-related program preferred, but not required
• Valid and current ATP Certification via RESNA preferred, but not required
• Valid and current Driver License

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off, including:
  • Vacation
  • Sick leave
  • Paid holidays