[Hiring] Director of Sales @Open Bionics

Role Description

We are seeking a hands-on, data-driven commercial builder to lead our US business through its next phase of revenue growth. As Head of US Commercial Growth, you will build the end-to-end commercial system and patient journey; from qualified lead and clinical evaluation through authorization, order, delivery, billing, collection, aftercare and retention. Your headline mandate is to build and grow annual US revenue, while improving patient experience, pipeline velocity, cash conversion, and margin.

You will directly lead our Regional Managers and Clinical Partnership Manager, and you will closely work with the customer service and insurance/billing support teams. You will be accountable for a distributed team of (initially) 12 Certified Prosthetist Orthotists (CPOs) with 2 regional managers, expected to grow over the coming years. You will establish a rigorous daily operating rhythm, remove blockers, turn the behaviors of our strongest performers into repeatable playbooks, and coach the broader team to consistently deliver high performance. You will know how to coach people into being their best.

We anticipate you will usher in changes to help this organization scale. You will be an enthusiastic builder of sales systems and processes with a keen desire to be hands-on.

You will build and maintain relationships with key third-party partners such as distributors, key customer accounts and key suppliers. You will work closely with the Clinical Partnerships Manager to grow our B2B operation.

This role combines commercial leadership, multi-site healthcare operations, revenue-cycle management, people development, and strategic expansion. You will be a close partner to Marketing, Finance, Operations, Production, and the CEO, and you will lead by doing in a fast-moving scale-up environment.

Qualifications

• 10+ years of progressive commercial or operations leadership experience, including significant responsibility in multi-site healthcare, medical devices, prosthetics and orthotics, or another complex patient-service environment.
• Experience managing a revenue operation of around 12 clinics and rapidly scaling beyond that.
• Achieved an annual growth rate over 50% for a fast-growing clinical services and/or medical device business or equivalent.
• Hands-on revenue growth experience, not merely managing a sales team or a revenue generating operation.
• Proven success leading managers and geographically distributed clinical, sales, or service teams through rapid growth.
• Strong record of delivering ambitious revenue targets by improving conversion, pipeline velocity, team productivity, and operating discipline.
• Hands-on sales experience.
• Hands-on knowledge of US healthcare revenue-cycle management, including benefits verification, prior authorization, payer documentation, claims, denials, appeals, collections, and cash-flow management.
• Exceptional analytical ability and fluency with CRM, pipeline, financial, and operational data; able to move from data to insight, decision, action, and measurable result.
• Demonstrated ability to identify successful behaviors, codify them into repeatable processes, train teams, and manage performance against objective standards.
• Experience partnering with Marketing to improve lead quality, funnel conversion, handoffs, and customer acquisition economics.
• Strong judgment in balancing growth, clinical quality, patient experience, compliance, margin, and cash.
• Experience opening or scaling clinics, branches, or other multi-site service locations and recruiting high-performing clinical or specialist staff.
• Excellent data evaluation and experience using data to make strategic commercial decisions.
• Excellent communication, coaching, and change-leadership skills, with the confidence to challenge constructively and create accountability at every level.
• Entrepreneurial, resilient, and highly execution-oriented, with a strong bias for action and comfort operating in a scale-up environment.
• Willingness to travel regularly across the USA, expected to be approximately up to 20% - 30% depending on business needs.
• Experience in US prosthetics and orthotics is highly desirable; a bachelor’s degree is required, with an MBA, MHA, or equivalent advanced qualification/experience preferred.
• Fluency with Codex (or similar) is preferred, day-to-day use of AI for producing, reporting, forecasting, modelling, and analytics is encouraged.

Requirements

• US annual revenue growth, with delivery against monthly and quarterly plan.
• Excellent collaboration with the Director of Clinical Operations to deliver outstanding patient outcomes.
• Patient experience, including lead response time, time to appointment, time to delivery, and satisfaction.
• End-to-end conversion rates at each stage of the lead, clinical, authorization, order, delivery, and collection pipeline.
• Pipeline velocity, time in stage, volume and value of aged opportunities, forecast accuracy.
• Clinical team productivity and consistency, including orders and revenue per CPO, capacity utilization, overall conversion rate from lead to order.
• Revenue-cycle performance, including authorization turnaround, clean-claim rate, denial and appeal rates, days sales outstanding, and cash collected.
• Gross margin improvement without compromising speed of payment or cash flow.
• Successful opening and ramp-up of new clinics, including location performance and recruitment of high-quality clinical staff.

Benefits

• $150,000 base + $75,000 annual bonus target tied to revenue growth with uncapped potential for exceptional performance.
• “European” vacation with 30 days PTO per year (inclusive public holidays).
• Flexible working hours and a remote-first environment.
• 401(k) plan with company match up to 3% of qualifying earnings.
• Medical insurance.
• 30 days paid vacation (inclusive of public holidays).
• Company Sick Pay (non-contractual) built up by length of service.
• Performance-based bonus scheme.
• Upward mobility and additional growth opportunities.
• Domestic and potential international travel opportunities.
• Public speaking and industry leadership opportunities.
• A small, ambitious team with a can-do, experiment-friendly, collaborative culture.

Company Description

Open Bionics is a fast-growing robotics healthcare company transforming prosthetic care in the United States and globally. We design and manufacture advanced O&P devices that enhance independence, mobility, and quality of life for people with limb differences. We deliver upper limb specialist patient care throughout our UK and US patient clinics. Our mission is to create and democratise technology that enhances the human body and provides services centring the patient experience and voice.

Backed by world-class partners including Disney and Marvel, we combine cutting-edge engineering with culturally iconic collaborations to create unforgettable experiences for our users. Our work sits at the intersection of healthcare, advanced robotics, and popular culture, bringing science fiction to life in a way that delivers meaningful real-world impact.

We are building a scalable, patient-centered, commercial and clinical operation that makes advanced prosthetic and orthotic care accessible to many more people. This is a rare opportunity to shape the next chapter of a fast-growing and innovative company.

To Apply

• Go to https://openbionics.com/careers/ and click “Apply for this Job”.
• Write a Cover Letter explaining why you are suitable for the role. Address the person specification criteria and tell us why you want to work for Open Bionics.
• Upload your Resume, demonstrating the relevant commercial, operational, leadership, analytical, and healthcare experience.

Other Information

Open Bionics is an Equal Opportunities employer. If you are disabled and require any reasonable adjustments to participate in our recruitment process, please contact [email protected] .

We welcome enquiries from everyone and value diversity in our workplace. If you are successful, you will be expected to provide proof of your right to work in the USA.