[Hiring] Director of Revenue Operations Systems & GenAI @DigitalOcean

Role Description

We are looking for a Director of Revenue Operations Systems & GenAI to lead the transformation of our revenue engine through scalable systems, data, and AI. This leader will own the end-to-end RevOps systems and Analytics spanning CRM, sales engagement, conversation intelligence, enrichment, and emerging AI platforms. The role combines hands-on execution, team leadership, and architectural ownership of the Revenue tech stack.

You will partner closely with Sales, Customer Success, Marketing, and Executive Leadership to design and operate a modern, AI-powered Revenue Operations function that drives efficiency, visibility, and growth.

What You’ll Own

• RevOps Systems & Architecture
  • Define and evolve the Revenue Operations tech stack architecture (Salesforce, Gong, Groove, Clay, and adjacent tools)
  • Lead evaluation, selection, and implementation of systems that support the full revenue lifecycle
  • Ensure systems are scalable, integrated, and aligned to revenue processes
  • Drive standardization across workflows, data models, and system design
• GenAI Strategy & Implementation
  • Lead the development and execution of the RevOps GenAI roadmap
  • Identify and deploy AI-powered use cases across Sales, Customer Success, and Marketing (e.g., pipeline insights, forecasting signals, call intelligence, workflow automation)
  • Partner with Product, Data, and Engineering to embed AI-native workflows and agents
  • Continuously evaluate emerging AI capabilities and translate them into measurable revenue impact
• Systems Implementation & Operations
  • Own implementation and optimization of core platforms: Salesforce (CRM), Sales engagement platforms (e.g., Groove), Conversation intelligence (e.g., Gong), Data enrichment and automation tools (e.g., Clay)
  • Drive system adoption, data integrity, and operational excellence
  • Ensure tools enable seller productivity and reduce friction across the revenue lifecycle
• Analytics & Revenue Insights
  • Lead the RevOps Analytics function, including reporting, dashboards, and advanced insights
  • Build and maintain a single source of truth for pipeline, ARR, and customer data
  • Deliver actionable insights on pipeline health, forecast accuracy, and revenue drivers
  • Embed insights directly into workflows to drive real-time decision-making
• Team Leadership
  • Lead and scale a high-performing team across Systems and Analytics
  • Operate as a player-coach, balancing execution with strategic leadership
  • Build a culture of ownership, speed, and continuous improvement
  • Mentor and develop team members into future leaders

Qualifications

• 8–12+ years in Revenue Operations, Sales Operations, or GTM Systems leadership
• Deep expertise in Salesforce and RevOps tech stack architecture
• Proven experience implementing tools such as Gong, Groove, Clay, or similar platforms
• Strong understanding of data models, integrations, and system design
• Hands-on experience applying AI/GenAI in revenue workflows
• Track record of driving cross-functional initiatives with measurable business impact
• Strong analytical mindset with ability to translate data into revenue outcomes
• Experience building and leading high-performing teams

What Makes You Stand Out

• You think in terms of revenue systems, not just tools
• You are comfortable going from architecture design to hands-on execution
• You bring a product mindset to internal platforms and workflows
• You are obsessed with driving seller productivity and revenue efficiency
• You simplify complexity and deliver outcomes at speed

Why This Role Matters

As we scale, Revenue Operations becomes the backbone of how we operate. This role is critical in connecting systems, data, and AI into a cohesive revenue engine that enables our teams to execute with precision and scale. You will play a key role in shaping a modern, AI-powered RevOps function that drives sustainable growth and competitive advantage.

Benefits

• Competitive array of benefits to support employee well-being
• Reimbursement for relevant conferences, training, and education
• Access to LinkedIn Learning's 10,000+ courses for continued growth and development
• Flexible time off policy

Company Description

DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.