[Hiring] Director of Revenue Operations @Consensus

Role Description

We’re looking for a Director of Revenue Operations to serve as the architect and operator of our entire revenue engine. This is a high-impact leadership role that sits at the intersection of strategy and execution. This person will be responsible for unifying Sales, Marketing, and Customer Success operations into a single, coherent system that drives predictable, scalable growth.

You will lead a team and will partner directly with the CRO, CFO, and GTM leadership to shape how Consensus plans, measures, and optimizes revenue. This role reports to the CFO.

What You’ll Do

• Revenue Strategy & GTM Planning
  • Partner with Finance for annual and quarterly GTM planning processes including quota design, territory modeling, capacity planning, and goal-setting across Sales, Marketing, and Customer Success.
  • Partner tightly with Finance on scenario modeling, revenue forecasting, and attainment tracking, ensuring the financial plan is grounded in operational reality, not just assumptions.
  • Operationalize business objectives across Sales, Marketing, and CS so strategy becomes action.
• Team Leadership
  • Lead a high-impact RevOps team as a true player-coach — equally comfortable directing the work and doing it.
  • Develop and grow the team with intention — building clear ownership, accountability, and career paths that attract and retain operators who are as analytical as they are action-oriented.
  • Build a high-performing, cross-functional team culture rooted in data, collaboration, and continuous improvement.
  • Serve as the strategic thought partner for the company and GTM leadership, bringing a RevOps perspective to the table before you're asked.
• Forecasting & Pipeline Management
  • Own the company’s revenue forecast cadence end to end in partnership with the CRO and VP of Sales.
  • Build and own predictive models including customer health scores, deal momentum scores, and expansion propensity signals.
  • Deliver forward-looking analysis on velocity, conversion health, and risk.
  • Establish forecast accuracy as an organizational discipline.
• Reporting & Analytics
  • Accelerate the RevOps function shift from a data delivery operation into a strategic insight engine.
  • Design executive and board-level reporting that tells a story, connecting pipeline health, funnel performance, and revenue signals.
  • Ensure Marketing, Sales, and CS metrics are consistently defined and measured.
• Systems & Tech Stack
  • Serve as the executive owner of the GTM tech stack, including Consensus, HubSpot CRM and MAP, Gong, PandaDoc, Trumpet, and other enrichment platforms.
  • Ensure data integrity, process adoption, and cross-system integration across Sales, Marketing, and CS tools.
  • Evaluate and make build/buy/integrate decisions to scale the revenue infrastructure.
  • Leverage AI and automation tools to streamline revenue operations workflows.
• Process Optimization & Enablement
  • Own the end-to-end revenue process from lead routing to closed-won to renewal.
  • Partner with Sales Enablement to track rep ramp times, activity SLAs, and performance benchmarks.
  • Build the playbooks, training materials, and scalable processes that make operational excellence repeatable.
• Cross-Functional Partnership
  • Operate as the connective tissue between Marketing, Sales, Partnerships, and Customer Success.
  • Show up at the executive table as a strategic voice — bringing data-backed insights.

Qualifications

• 10+ years of experience in Revenue Operations, Sales Operations, or a similar GTM operations function at a high-growth B2B SaaS company.
• 5-6+ years in a people management role, with a track record of building and developing high-performing ops teams.
• Deep expertise in CRM systems (HubSpot strongly preferred), marketing automation, and the broader GTM tech stack.
• Proven ability to own revenue forecasting, pipeline management, and executive-level reporting.
• Strong analytical foundation with proficiency in Excel/Google Sheets; SQL experience highly desired.
• Experience partnering with Finance and executive leadership on planning, modeling, and goal attainment.
• Exceptional communication skills with the ability to translate complex data into clear, actionable insights for senior audiences.
• A systems thinker who thrives in ambiguity and can balance strategic priorities with day-to-day operational demands.
• You’re known as a builder, a collaborator, and a joy to work with!

Benefits

• Health & Wellness: Generous employer contribution towards health insurance, with a variety of plans that include dental and vision coverage. Employer contributions to your HSA, and HSA/FSA programs to maximize tax savings.
• Retirement Ready: 401(k) plan featuring company-matching contributions.
• Family First: Paid parental leave to prioritize family.
• Work-Life Balance: Unlimited PTO and 12 company holidays. Celebrate your birthday with a day off, and enjoy Flex Fridays.
• Flexible Work Options: Work in a flexible, remote environment with a top-tier WFH setup provided.
• Grow with Us: Participate in our professional development program to expand your skills and advance your career.
• Give Back: Two paid volunteer days each year at a charity of your choice.