[Hiring] Director - Management Consulting - State & Local Government @Guidehouse

Role Description

Client Relationship Management and Engagement Delivery

• Actively manage a portfolio of state, local, and federal government client engagements and consulting staff, ensuring all contractual targets and deliverables are met.
• Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements with state health and human services agencies.
• Drive quality and standards of work product; ensure superior engagement quality tailored to state health and human services technology-specific challenges such as infrastructure modernization, operational efficiency, and regulatory compliance.
• Maintain strong relationships with executives at state health and human services departments, including agency, division, branch, and program levels.
• Develop and instill best practices across consulting engagements.
• Maintain and promote compliance with contractual, regulatory, and internal policy requirements specific to state programs and initiatives.
• Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters.
• Serve as a trusted advisor to health and human services agency staff, including Medicaid Directors and other health and human services leadership.

New Business Development

• Serve as a thought leader in the state health and human services agency consulting domain and assist in building the Guidehouse brand.
• Leverage the firm’s existing relationships to expand client relationships and develop new opportunities.
• Serve as the lead executive for new business opportunities, focusing on system modernization, digital transformation, and operational improvements with a specific focus on Medicaid.
• Serve as a content expert for client challenges, including funding strategies, technology integration, state and federal legislative engagement, reporting, provider oversight, and process optimization.
• Be personally engaged in and accountable for growing the consulting practice at a rate of $5M+ in annual new business for the firm.

Consulting Staff Leadership

• Direct line management for consultants assigned to state and local government health and human services client engagements.
• Career development, advocacy for, recruitment of, and retention of members of the consulting team.
• Training and onboarding of new consultants with a focus on state health and human services specific skills and expertise.
• Contribute to the development of a positive and performance-oriented culture across the practice.

Qualifications

• Bachelor’s degree, preferably public administration, business administration, public health, healthcare, or a related field.
• 10+ years of total experience, including industry, research, or consulting experience, excluding internships, part-time roles, co-ops, fellowships, and academic research.
• 10+ years of experience leading state health and human services agencies.
• Existing strong relationships with health and human services agency leaders.
• Demonstrated ability to lead new business pursuits and proposals.
• Excellent program/project management skills with demonstrated experience leading large multi-disciplinary teams.
• Demonstrated ability to establish and maintain strong business relationships with senior executive clients in the state health and human services sector.
• Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams.

Requirements

• Master’s degree, preferably public administration, public health, healthcare, or business administration.
• Alumni and/or active status with national industry associations, such as National Association for Medicaid Directors (NAMD), HSFo, or ADvancing States.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend