Role Description
The Digital Solutions Specialist (DSS) works under a unified 'One Team' structure, supporting all brands across the Straumann Group. Reporting directly to the Digital Sales Director, the role expands beyond product-specific selling to a solution and workflow-based consultative model. The DSS acts as a product-neutral advisor, identifying cross-brand opportunities and driving integrated portfolio adoption. Responsibilities include partnering across CCS and Sales teams to deliver end-to-end digital workflows tailored to customer needs, ensuring strategic alignment and premium customer experience.
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Achieve or exceed sales goals in an assigned region through the effective selling and marketing of company products.
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Drive new leads, develop a strong sales pipeline, and implement strategies to increase short and long-term market penetration through engagement with the local commercial regional team.
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Follow up phone calls and/or Teams support with peers and customers.
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Co-travel with local Territory Manager team to drive opportunities in specified region.
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Product demonstrations in the specified region – live or virtual.
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Digital event execution.
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Plan sales activity based on defined sales process to ensure that region meets or exceeds assigned monthly and/or annual sales goals.
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Coaches Territory Managers on digital solutions workflows & fields qualified digital leads.
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Supports regional Territory Managers with quoting large digital solutions bundle proposals.
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Collaborate on regional team meetings with their dental team peers and host business discussions regarding Digital Workflows to advance Territory Manager knowledge on how to position with clinicians & strategic accounts (labs, DSO, GPO, Edu. And others).
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Supports the implementation of Digital Plans in the Field; product launches, key projects, product testing, etc., serving as the local expert to DTMs & customers.
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Implements digital Lab Services Strategic Projects in the Field in close collaboration with Area Lab Business Development Managers.
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Analyze customer’s digital business needs and opportunities; and plan with customer ways to increase business flow.
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Develop and maintain relationships with key influential thought leaders. Utilize these relationships to expand market share.
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Study and keep informed on company policies, new technologies, products, competitive activity, and other general information, as necessary.
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Manage assigned geographical territory within allocated expense budget.
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Working closely with the Digital Sales Director – providing recommendations for priorities, timetables and manages resources/tasks as it relates to the businesses.
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Provides weekly, monthly, and quarterly projections of revenue and units. Provides input to the development of the annual sales forecast.
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General CRM Activities: Straumann Group SAP CRM provides a platform for every field-based employee to plan and measure activities to the current customer base and prospective customers.
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Applies advanced knowledge in sales to handle complex situations or accounts, where existing methods or procedures may not apply.
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Support all Straumann Group brands under the unified CCS structure.
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Shift focus from product-only selling to solution and workflow-based consultative selling.
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Act as a product-neutral advisor to identify cross-brand opportunities and integrated portfolio solutions.
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Drive adoption of digital workflows as a strategic differentiator against competitors.
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Participate in culture-building initiatives, onboarding exercises, and other activities.
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Ensure adherence with new compensation structure and performance KPIs.
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Provide strategic business support to customers, including efficiency and revenue growth consulting.
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Other related duties as assigned.
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Frequent travel (including overnight travel) is required and will vary depending upon the specific territory.
Qualifications
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High School Diploma
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3+ years of sales experience in high-growth corporate markets.
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Must possess a valid, unencumbered Driver’s License.
Requirements
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Bachelor’s degree in any discipline (preferred).
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Proficient in CAD and planning software operation.
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Fluent in digital workflows like IOS, 3D printing and CAD/CAM Milling.
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Proven track record of achieving sales targets and objectives.
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Prior sales experience with Physicians as the principal point of contact.
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Effective communication skills with the ability to present and negotiate.
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Capable of working both collaboratively with team members within the region as well as independently.
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Confident in using different insights and adapts selling approach based on customers’ needs and situation.
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Maintains integrity, high ethics, and professional codes of conduct at all times.
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Able to deliver highly complex information in clear, structured, and compelling manner.
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Proficiency in consultative selling with knowledge of the Challenger technique or related method.
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Experience supporting multiple brands and integrated portfolio solutions.
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Strong consultative selling skills focused on workflows and business strategy.
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Ability to collaborate across CCS and Dental Sales teams to drive unified goals.
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Comfortable leading digital workflow programs and training to small groups of customers and peers.
Benefits
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Very Competitive total compensation plans (some positions include discretionary performance bonuses or Performance Share Units).
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A 401(K) plan to help you plan for your future with an employer match.
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Great health, dental and vision insurance packages to fit your needs to ensure you’re happy and healthy. Straumann contributes a healthy portion towards employees’ premium.
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Generous PTO allowance - plenty of time to recharge those batteries!