[Hiring] Deal Registration Specialist @Arctic Wolf

Role Description

The Deal Registration Administrator will play an important role as the channel organization continues to scale, operating across multiple teams including Channel, Sales, Channel Partners, and Sales Operations. This role will help ensure consistent communication across these groups, while also supporting the integrity and accuracy of data within Salesforce as the organization grows. The ideal candidate is thoughtful, detail-oriented, and comfortable working across teams to keep processes running smoothly.

Primary Responsibilities and Duties

• Review and process deal registrations submitted by Channel Partners, identifying and addressing issues using sound judgment within established guidelines.
• Serve as a data steward by supporting accurate Partner, Prospect, and Customer account creation, along with ongoing data maintenance in Salesforce, following defined processes.
• Assist with Partner Operations reporting via SFDC dashboards, as assigned.
• Help resolve questions and issues related to deal registrations, account creation, and Partner Operations requests.
• Respond independently to inquiries related to deal registrations, opportunities, and other Partner-related topics, ensuring responses are clear, timely, and helpful.
• Provide backup support to adjacent Sales Operations teams as needed, helping to maintain continuity of operations.
• Support special projects as they arise, contributing to broader operational priorities.

Qualifications

• Two or more years’ experience in sales/channel operations, or a similar role.
• Salesforce.com (SFDC), or equivalent Customer Relationship Management tool.

Preferred Qualifications

• Prior experience working with Channel Partners is preferred.
• Undergraduate degree from an accredited university.

Benefits

• Equity for all employees.
• Flexible annual leave, paid holidays and volunteer days.
• Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.
• Fertility support and paid parental leave.
• Employee Assistance Program.