[Hiring] Customer Development Specialist @Elanco

Role Description

As a Customer Development Specialist (Inside Sales Representative) within the US Sales Group for Pet Health, you will drive sales of Elanco products within an assigned geography. In this role, you will utilize our CVS selling model, territory management, and digital marketing to create an exceptional customer experience while maximizing sales performance.

• Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations to achieve sales targets.
• Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth.
• Leverage a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM.
• Maintain in-depth technical knowledge of Elanco’s product portfolio to effectively lead new product launches and brand initiatives.
• Execute all sales objectives and key sales metrics to ensure territory success and customer satisfaction.

Qualifications

• Education: Associate degree or High School Diploma / GED with equivalent level of experience.
• Experience: Previous experience in inside sales or the animal health industry.
• Top Skills: Customer Value Selling (CVS) aptitude and proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams.

Requirements

• Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• Strong communication, interpersonal, and presentation skills.
• Ability to identify and solve customer issues strategically through Elanco organizational capabilities.
• In-depth knowledge of the Companion Animal market, customers, and products.
• Proven track record of delivering creative customer solutions.

Benefits

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching