Role Description
This is a remote role that may only be hired in the following locations: NC, SC, VA, FL, GA, TX, AZ. This position supports Bank products and services in the execution of daily sales activities at an advanced level of service ability.
-
Reviews financial information or participates in client support activities to identify sales opportunities for the wider business unit.
-
Facilitates the sales process by preparing necessary documentation.
-
Ensures client satisfaction by answering inquiries, addressing account or product discrepancies, and handling support issues.
-
Supports account servicing issues that require further resolution or investigation.
-
May provide guidance to less experienced specialists in the work group.
Qualifications
-
Bachelor's Degree and 0 years of experience in Sales, or Customer Service, or Operations OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or Operations.
-
Preferred Qualifications: Knowledge of Small Business Administration, Cash Flow Analysis, Financial Analysis, Commercial Lending, Commercial Cash Flow experience.
Requirements
-
If hired in NY, the base pay for this position is generally between $25.00 and $27.00 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.
-
For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits
-
First Citizens benefits programs are designed to meet our Associates where they are in life.
-
Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.
-
More information regarding our benefits offerings can be found
here
.