[Hiring] CPaaS Carrier Relations Manager @CEQUENS

Role Description

As a Carrier Relations Manager at CEQUENS, you will be instrumental in fostering and nurturing enduring partnerships with Mobile Network Operators. You will serve as a crucial intermediary, dedicated to overcoming obstacles, maintaining high levels of satisfaction among MNO partners, and actively contributing to the expansion of CEQUENS’ presence in the market. Your responsibilities encompass delivering innovative technologies and solutions, including SMS monetization, SAAS & CPaaS offerings, channel partnerships, and connectivity improvements.

Main Areas of Responsibility

• Relationship Management:
  • Build and nurture strong, lasting relationships with MNOs globally.
  • Be the primary point of contact for MNOs, ensuring their needs are met and addressing any challenges.
  • Implement strategies to enhance partnerships with MNOs.
  • Collaborate closely with cross-functional teams to align goals and deliver exceptional service.
  • Monitor industry standards and regulations related to MNOs in different countries.
• Deliver Cutting-Edge Technologies:
  • Present and promote CEQUENS’ innovative technologies and solutions to MNO partners.
  • Drive CPaaS sales by identifying opportunities and developing channel partnerships.
  • Identify growth opportunities to expand CEQUENS’ presence in existing and new markets.
  • Monitor industry trends, competitor activities, and emerging technologies.
• Contribute to Growth:
  • Play a key role in driving the expansion of CEQUENS’ market presence.
  • Proactively identify and resolve any challenges or issues faced by MNO partners.
• Industry Engagement:
  • Represent the company at industry events, conferences, and forums.
  • Share insights and trends to position the company as a thought leader in the carrier relations space.

Qualifications

• Minimum of 5 years of experience in carrier relations, with at least 5 years in a senior role.
• Master/Bachelor’s degree in Business Administration, Telecommunications, or related field; Master’s degree preferred.
• Proven experience in carrier relations within the CPaaS industry.
• Excellent communication, negotiation, and relationship-building skills.
• In-depth knowledge of the SMS and CPaaS landscape.
• Demonstrated experience in scaling global partnerships with Mobile Network Operators (MNOs).
• Skilled in streamlining MNO partnership frameworks and enhancing commercial agreements.
• Comprehensive experience across the full partner lifecycle.
• Strong business acumen in CPaaS partnerships.
• Proven success in expanding the MNO partnership portfolio across the Middle East & Africa region.
• Strategic thinker with strong problem-solving abilities.
• Willingness to travel internationally as required.
• Fluency in English is required; proficiency in additional languages such as Arabic is a strong advantage.

Requirements

• Minimum of 5 years of experience in carrier relations, with at least 5 years in a senior role.
• Master/Bachelor’s degree in Business Administration, Telecommunications, or related field; Master’s degree preferred.
• Fluency in English is required; proficiency in additional languages such as Arabic is a strong advantage.