[Hiring] Community Outreach Representative @Alignment Health

Role Description

The Community Outreach Representative is responsible for generating local community brand awareness of the health plan with accountabilities in driving leads and sales (direct or indirect) through grass roots efforts. Acts as the face of Alignment Health Plan in their assigned market or geography.

• Meets or exceeds weekly and monthly qualified lead goals.
• Helps local market achieve monthly sales goals; works with direct sales teams in lead development and public facing presentations (advertised or non-advertised).
• Cultivates new and maintains existing relationships with key senior and community influencers that culminate into lead generating events/activities and increase of name awareness for Alignment and its products.
• Sets-up and attends monthly events and activities through in-person visits, via telephone contact and through email, sources, plans.
• Events and activities include health fairs, presentations and or seminars at senior centers, food banks, churches, senior living facilities, various community organizations, etc.
• Distributes approved marketing and event materials.
• Works with Corporate Marketing and Compliance Departments in the approval, development, and production of advertising materials and or invitations for events.
• Locates, plans, sets-up, attends and presents at Quarterly New Member Orientations and year-round Education events (as needed in a non-virtual event) in the local community.
• Educates the community on Alignment and its benefits, services and contracted providers and medical groups IPAs available to prospects.
• Promotes and increases name awareness and brand identity for Alignment and its products.
• Provides monthly calendar of their planned activities and ensures that all scheduled events are filed.
• Maintains weekly summary of activity and submits report on a weekly basis.
• Performs special projects as assigned to help drive leads for the company.
• Conducts and leads advertised sales meetings in their territory.
• Calls on local Doctor offices to educate on the Alignment products and distribute flyers to generate referrals.

Qualifications

• Required: Minimum two (2) years of experience in grass roots marketing efforts generating leads at local in-person community events.
• Required: Two years’ customer service experience.
• Preferred: 5+ years’ experience in Healthcare.
• Preferred: Healthcare marketing experience.
• Preferred: Related experience in the Medicare and Medi-Cal Managed Care industry.
• Required: High School Diploma or GED; Bachelor's degree or four (4) years additional experience in lieu of education.
• Preferred: MBA.

Requirements

• Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
• Proficient user in MS office suite (Word, Excel and PowerPoint).
• Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors.
• Ability to perform mathematical calculations and calculate simple statistics correctly.
• Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
• Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Comprehend and analyze statistical reports.
• Valid State driver’s license, car insurance, and registration.
• State Insurance license OR become licensed within 6 months of hire date.
• 80% or more travel by car routinely required (In assigned market).
• Travel by plane required as needed.
• Maintenance of reliable means of transportation.
• Extended work hours, as needed.
• Fully Vaccinated.
• Remote work on approval.

Benefits

• Pay Range: $49,486.00 - $74,228.00.
• Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.